Srinjoy Dutta

Managing multiple retail outlet locations in Kolkata and adjoining districts. Managing staff, budgets, and expenses. Ensuring compliance with company and legal policies. Recruiting, training, and evaluating retail outlet employees. Organising and carrying out marketing and promotional campaigns, identifying trends and opportunities. Increasing regional store sales, profits, and customer satisfaction.

Achieved growth and hit sales targets by successfully managing the sales team. Designed and implemented strategic business plans to expand company's customer base. Recruited, coached, and monitored performance of sales representatives. Built and promoted strong, long-lasting customer relationships. Presented sales, revenue and expenses reports and realistic forecasts to management.

Brought in sales by client handling and onboarding franchise to expand the business. Looking after client requirements and proper services, achieving sales targets and contributing to company growth.

Generated B2B leads by cold calling, learned new skills, and demonstrated increasing proficiency in customer handling responsibilities.