MANOJ SRIDHAR

Managed a portfolio of educational technology programs that have reached over millions of students globally. Responsible for designing, developing, coordinating and driving, the entire end-to-end Project delivery, defining the release vehicle and mechanism. Handled business and partnership for India and International markets by offering custom solutions to Pvt. Schools, Government, OEM & Channel Partners. Demonstrated experience/ability to lead and drive collaboration across cross- functional leaders and teams to attain optimal business outcomes. Clearly defined and drove programs with appropriate success criteria, timelines, tracking and reporting. Derived outcome with experience in product governance frameworks and processes. Results-oriented approach in defining and driving complex, strategic programs and processes in support of product development and GTM. Developed comprehensive monitoring of risk, issues, dependencies, contingency plans and resources to remove 99% of blockers. Conduct in-depth customer feedback analysis, collaborating with cross-functional teams to resolve issues promptly and tracking progress of each resolution. Work with stakeholders to identify and document road map/vision for programs. Support business continuity and disaster recovery planning.

Executed end-to-end agile project management, ensured compliance in terms of scope, quality, resources, risk, and timeline. Responsible to organize pre- and post-launch activities for Embibe Lite application launch on Android & iOS platform along with other key stakeholders. Identifying technical problems and developing solutions by coordinating with tech teams to support business objectives. Design business processes and automate non-value add activities. Accomplished ~12% increase in the quality of deliverable during Q1’22 and excelling set quality standards. Developed program metrics, structures and path forward which are used to drive business decisions. Develop business modeling standards by reviewing and approving documentation for new and existing business processes.

Manage Follow program across 10 different marketplaces to improve visibility of books through emails which helped to generate revenue of $21M in 2018, $25M in 2019 and $7M (Q1’20). Build process related solutions that have a metric impact (Cost reductions) through multiple initiatives and automation resulted in 10% operational efficiency YoY. Directed day-to-day operations focused on attainment of key business metrics like throughput, Service Level Agreement (SLA), continuous improvement initiatives and team management of 25 members. Work cross-organizationally with customer support, operations, legal, compliance, risk management, engineering, and other functional areas, to ensure alignment with related go-to-market activities. Ensure cross-functional and cross-regional product team execution (with program management and engineering teams), meeting project milestone dates, driving decisions across teams and ensuring product quality. Manage Capacity/financial planning every quarter which includes Operational Excellence (OPEX), Cost per Title (CPT), Headcount projections and investigate variances to keep records accurate. Conduct Deep Dive of end-to-end process on a quarterly basis to streamline and eliminate non-value added activities.

2012 Batch