Ritika Mehendiratta

Managing technically complex projects, including design, build, integration, and deployment, leading a team including Technical Lead, Architect, BA, QA, Administrators, and Developers. Managed project scope, timeline and budget in alignment with company objectives. Coordinating with cross-discipline team members to make sure that all parties are on track with project requirements, deadlines, and schedules. Setting milestones and tracking progress, ensuring timely delivery, assessing, improving, and ironing out glitches along the way. Creating Project Plan, RAID matrix, RACI matrix, and Stakeholder register. Facilitating change requests to ensure that all parties are informed of the impacts on scope, schedule and budget. Coordinating the development of user manuals, training materials, and other documents as needed to enable successful implementation and turnover of the process or system to the clients. Providing weekly updates and reporting to all the stakeholders. Creating project closure reports and lesson learned documents. Building strong relationships with stakeholders and developing a comprehensive understanding of business processes and customer journeys. Monitored project progress, identified risks, and implemented corrective measures to achieve success. Monitored contracts and service level agreements to identify potential risks and implement mitigation actions to protect the development process from unforeseen delays and costs. Provided outstanding service to clients through effective communication and prompt issue resolution to facilitate future business opportunities.

Liaised between business and technology units to manage delivery schedules for applications. Gathered requirements and maintained communication between project teams, internal clients and external stakeholders. Met with clients to gather and understand requirements and coordinated with system administrators and directors to plan and schedule project activities. Guided, coached and lead project teams, delegating tasks and evaluating performance and progression of project pace. Recruited and trained IT team members.

Collaborated with stakeholders to define project scope and requirements. Assisted in the onboarding of resources by providing training materials. Led technological discussions and reviewed practices to maintain process compliance and threshold adherence. Oversaw in-project technology deployment, lending technical guidance and leadership to complete objectives.

Developed software applications to meet customer requirements. Analyzed and resolved technical issues related to software development. Conducted unit tests on developed code to ensure quality assurance standards are met.