Richa Gohiley

New Business Development for UK market. Doing deep dive research & analysis on various accounts according to the verticals. Preparing the database as per the target audience and generating the leads. Facilitate Technical calls and Interaction with the clients. Maintaining the DAR report for weekly progress.

New Business Development for global market. Work to develop suitable sales collateral to be used in proposals and customer clarification meetings. Capture the entire sales cycle in FreshWorks.com through leads management, opportunities forecast, trip reports, call logs, strategy in blue sheets, and win-loss reports. Lead project opportunities through the entire sales cycle: POC Making, develop sales strategy, enroll, and align sales support & Customer Success, submit proposals, and close deals. Identifying sales opportunities through extensive market research. Developing and executing strategic plan to achieve sales target and expanding client base. Managing end-to-end client relationship including pitching and negotiation. Use Business Analytics acumen to understand the client’s business requirements, technical requirements and/or competitive landscape. Work with the extended technical team and sales teams to deliver effective Proof of Concept (POC), Proof of Technology (POT).

New Business Development for global market. Identify potential clients, and the decision makers within the client organization. Research and build relationships with new clients. Set up meetings between client decision makers and company’s leadership. Plan approaches and pitches. Working with internal IT team to develop proposals that speaks to the client’s needs, concerns, and objectives. Participate in pricing the solution/service. Handling objections by clarifying, emphasizing agreements and working through differences to a positive conclusion. Present new products and services and enhance existing relationships. Marketing and awareness about the product in the market. Event Management, and seminar handling. Work with technical staff and other internal colleagues to meet customer needs. Arrange and participate in internal and external client debriefs. Business Development planning. Attend industry functions, such as association events and conferences, and Provide feedback and information on market and creative trends. Developed new services, and products. Knowledge of the market and competitors, identify and develop the companies unique. Worked on CRM system for managing information and contacts. Weekly progress reports and ensures data is accurate. Sales targets and ensure they are met. Track and record activity on accounts and help to close deals to meet these targets. Worked with IT Team to ensure that prerequisites (like pre-qualification or getting on a vendor list) are fulfilled within a timely manner. Research and develop a thorough understanding of the company’s people and capabilities.

Completed end to end event -WTM (World Travel Market) event 2018 in London. New business & following the complete sales cycle prospecting, leads, meetings, requirement gathering, business proposal, negotiation, related documentation & closure of lead. Majorly focused on International B2B Sales like Middle East, Africa, Far East, UK, US etc. Attended shows / exhibitions / seminars. Traveling for client meetings (national / international). Presentations, pre-sales costing and negotiations. Single point of contact for the complete sales cycle for the customer and partners. Post sales relationship management with the customer. Working closely with the product team to give them feedback from the market and future requirements and enhancements in the products. Maintained knowledge base of the industry. Target based sales and revenue generation. Worked closely with the Marketing team to finalize the strategy for sales. Worked on CRM system for managing information and contacts. International Event management exposure.

Worked for IBM product and Services. Working on Cyber security projects & Understanding customer requirement explain them how the product works. Using PIM (Privilege identity management) tool and installation. Making awareness about the ready-made platform for Team merge mobile app. Requirement gathering on website designing and understanding the product details. Doing research & analysis on various companies according to the verticals & products. Facilitate Technical calls and Interaction with the clients. Handling the resourcing on contractual basis.

Worked for IBM product and Services and Handling IBM event and seminar. Understanding customer requirement and making them aware about the product & explain them how the product works. Doing research & analysis on various companies according to the verticals & products. Worked on CRM system for managing information and contacts. Facilitate Technical calls and Interaction with the clients. Taking care of resourcing part on contract basis with client. Good in closing deals with Pre-sales involvement with reference to Quality and relevance of technical quotations and solutions provided. Number of new customers generated from both leads passed and Business development closed opportunities where Presales is required. Taking care of Invoicing and payments. Also taking care of Admin activities of the organization in absence of HR.

Worked for IBM product and Services. Understanding customer requirement and making them aware about the product & explain them how the product works. Doing research & analysis on various companies according to the verticals & products. Handling the teamwork. Generating Leads. Facilitate Technical calls with IBM channel partners. Preparing Lead report and MOM (Minutes of Meeting). Worked on CRM system for managing information and contacts. Handled events of IBM.

Generating leads and Counseling. Explaining the Details of Program offered by the Education Society. Maintaining the proper database of students.