Madhusmita Ghosh

Led sales planning, development and account management to grow existing accounts and establish new sales accounts through outbound channels. Identify upsell and cross-sell opportunities, proposing tailored cloud solutions to meet client needs, and drive account. Collaborated with marketing team to create promotional industry specific materials for customers.

Overseeing existing client accounts and cultivating impactful relationships with key customer stakeholders, including influencers and C-suite decision-makers through outbound channels. Strategically aligning clients' KPIs with HP products and solutions to unlock 20% incremental value, and deliver 30% stronger performance outcomes. Driving seamless cross-functional collaboration and expertly managing escalations and troubleshooting to resolve issues efficiently.

Proven track record in acquiring and managing high-value, cultivating trusted client relationships, and driving strong retention through outhound, professional and consultative approach. Proficient in consultative selling, value proposition development, and negotiation techniques. Recognized with the Rookie Award (Acquisition) for exceptional performance in Q1 FY'22. Managed a portfolio of key accounts, maintaining strong relationships and ensuring client satisfaction. Demonstrated a strong technical understanding and continuously sought opportunities to learn and apply new technologies to meet customer needs. Exceeded sales targets through effective account management and upselling/cross-selling strategies.

Assisted teams to reach ambitious sales objectives with multi-channel marketing campaigns and outbound demand generation through market research and analysis. Evaluated market research outcomes for improved advertising strategies and collated consumer data for product preference analysis and campaign optimization.