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Rekha Thakur

@rekhathakur

Goal-oriented Manager

Mahipalpur, India

Papa John'sG.M.N. College

Goal-oriented manager with distinguished experience and proven leadership abilities. The candidate is expert in increasing productivity and customer satisfaction while driving revenue and sales. They are committed to streamlining procedures and optimizing employee talent.

Experience

Front desk executive

Papa John's

Sales executive

SK Appliances

Managed, trained and developed front office staff to consistently exceed individual performance KPls. Maintained brand image by monitoring appearance, standards and performance of front office staff. Promoted brand loyalty scheme to boost repeat bookings. Established and maintained positive, profitable client relationships through superb communication. Built focused new client networks, growing business opportunities and increasing revenue possibilities. Generated new leads and opportunities to maximise revenue. Created and managed client contracts, negotiating positive, profitable terms to aid target revenue attainment. Managed client relationships from early stages of sales process through to post-sales.

Education

G.M.N. College

Master of Arts

Political Science

Kurukshetra University

Bachelor of Arts

Arts

Skills

Complaint resolution
Sales familiarisation trips
Staff engagement techniques
Superb communication
Suggestive upselling
Transformational leadership
Repeat business strategies
Client contract management
Lead generation
Client relationship management
Revenue generation
Staff training and development