Mohit Aswal

Responsible for the full recruitment process i.e. Req Creation, Sourcing, Job Posting, Assessments, Screening, Interview Scheduling, Conditional Job Offer, and Pre-Employment Checks (Drug Test, Physical Agility Test, Fingerprints Test & Background Verification). Work with a database for sourcing and tracking candidates. Experience in pipeline generation and Data Management. Ability to research activities like market research, lead generation involved in providing recruitment support to clients. Update Applicant Tracking System (ATS). Handling Communication within the team and providing floor support when required. Experience working on ATS i.e., Workday & Taleo. Created data reports per schedule as client deliverables on monthly or quarterly basis.

Highhandedly managed a large number of chats and e-mails, on a hectic day at work. Worked as a Senior Executive in an international process for Doordash and ALG. Handles queries related to a refund for ALG and queries related to dashers for Doordash. Increased efficiency and team productivity by promoting operational best practices. Handled a team during COVID-19.

Highhandedly managed a large number of calls, on a particularly busy day at work. Provided excellent customer service by efficiently resolving issues and responding to inquiries. Helped a large volume of customers every day with a positive attitude and focus on customer satisfaction. Handled all customer-related queries related to roadside assistance.