Rajan Raj
@rajanraj
Business Development Manager at ITMNC Group
India
Rajan is an experienced professional with a background in business development, operations management, and quality control. He has a proven track record of driving growth through effective lead generation, contract negotiation, and cold calling. His expertise includes advanced reporting using MIS Excel, VBA, and managing client relationships to ensure high customer satisfaction.
Experience
Business Development Manager
ITMNC Group
Spearheaded essential business development initiatives, including email outreach campaigns, bidding process management, proposal preparation, and contract negotiation, leading to a 20% increase in contract acquisition. Involved proactive cold calling activities, expanding the client base by 15%.
Team Leader-Operations
AllSec Technologies Limited
Managed Attrition and Shrinkage. Responsible for report creation (FTD, MTD, and YTD) and extensive usage of MIS Excel (Hlookup, Vlookup, Pivot table, Macros).
Team Leader-Quality
SVG Media Pvt. Ltd
Managed quality team, utilizing basic QC tools. Responsible for training planning, budgeting, and implementing/analyzing data for daily, weekly, and monthly reports. Coordinated with external clients and created audit sheets and parameters.
Team Leader-Success and Support
Real Shoppee Retail pvt. Ltd.
Provided guidance to staff, ensured adherence to shift and roster, and achieved daily and monthly targets. Created FTD, MTD, and YTD reports.
Support executive
Aegis Limited
Supported customers through calls and emails, ensuring customer satisfaction by providing top-class service and maintaining a 4.8 Customer Acceptance rating.
Education
Nagpur University
Bachelor of Engineering
Engineering
IASE University
Diploma
Computer Science
Kendriya Vidyalaya
SSE(Std.X)