Prashant Samele

Customize domestic and international tour packages and sale direct to the customers. Cooperated with Homestays & regular travellers for getting the high quality leads. Provide exceptional customer service inclusive of excellent communication, responsive follow-through, and advocacy for customer issues within internal departments.

Procuring the luxury cars ( BMW, Audi, Jaguar, etc ) at the best negotiation for the company. And making sure that sufficient inventory is available for the customer. Collaborated with cross-functional teams to ensure that procurement needs are adequately identified and addressed. Performed as an acting SME, handling a team of 5 members for mentoring them and helping them to achieve their targets.

Managed a team of 6 members. Developed and implemented strategic sale plans that expand a company’s customer base and solidify its presence. Achieving growth and hitting sales target by selling E-commerce websites and by assessing the team strengths and weaknesses. Establishing productive and professional relationships with key personnel in assigned customer accounts and membership.

Counsel the students from Gulf via demo session for JEE & NEET and help them to select suitable course and closed the sale every month +120%. Collaborated with teachers to develop and monitor student progress and adjust instruction accordingly. Trained and mentored sales representatives on effective sales techniques, resulting in an increase in sales closures by 13%.

Selling customize International tour packages at best negotiation and helps the company to close every month on profit. Developed relationships with local businesses and vendors to obtain discounts and special offers for tour groups. Maintained up-to-date knowledge of hotel, destination, transportation, travel routes. Managed customer relationships and provided exceptional customer service, resulting in a 83% customer satisfaction rating.

Motivated the young students from the village by letting them know about Tourism careers and growth, resulting 12 admissions took place in 2 months. Taught the local families how they can do the business with tourists by selling their handicraft items, each woman is earning approx. 10K to 15K a month. Ran the campaign 'clean Orchha green Orchha'.

Associated with the Sales Team to customize the tours for domestic and International destination. Developed and maintained relationships with travel suppliers to ensure access to the best travel options and deals. Trained and mentored sales representatives on effective sales techniques, resulting in an increase in sales closures by 7%. Negotiated and closed multiple large deals with Fortune 50+ clients, resulting in a 12% increase in revenue. Ensured hotel rooms were adequately stocked and maintained to a high standard.

Assisted in the development of GIT products, resulting in increased revenue. Maintained an organized filing system for the office, resulting in improved efficiency and accuracy. Analyzed customer feedback and identified areas for improvement, resulting in a 6% increase in customer satisfaction. Assisted the Travel specialists for creating domestic and International tour itinerary.

Exhaustive three year (six semesters) undergraduate program offering in-depth study of theoretical concepts and functional areas related to the tourism and hospitality industry.