Prabuddha Saxena

Guided fellow juniors in generating revenue customer handling. Awarded consistent performer. Completed managerial training program. Maintained an RCN (parameter for customer retention) of 0.99(max RCN is 1).

Extensively trained in pipeline building and sales generation techniques. Had been a senior academic counsellor and conducted counselling sessions with parents and students for BYJU’S learning programmes. Adept at objection handling and customer relationship management. Lead management for optimum sales conversion using the CRM software “Lead Squared”. Generating revenue by types of sales such as Direct Sales, Selling over the phone call and Selling over video conferences. Converting free app users to paid user with on spot closing or using follow up calls. Explaining the importance of higher education and tools to be used to prepare for the process and explaining BYJU’S test preparation and admissions consulting process. To be a single point of interface for all customers till conversion.

Worked in an Individual contributor role, working in a team of go-getters to help spread the Byju's way of learning. Showcased the unique Byju's way of learning to students and parents and fulfilled responsibility for mentoring and sales. Successfully qualified training by achieving required revenue targets.