Mohit Mittal
@pmp_mohit_mittal
Sr. Analyst – Application and Infrastructure Support at Conduent Business Services India
Delhi, India
Mohit Mittal is a Certified Project Management Professional with over 18 years of experience in IT infrastructure and application support. He specializes in leading cloud migrations, modernization projects, and service improvements across hybrid environments. He is skilled in ITIL and PMI methodologies, with a proven track record of enhancing system resilience and achieving high SLA compliance through automation and strategic technical leadership.
Experience
Sr. Analyst – Application and Infrastructure Support
Conduent Business Services India
Directed end-to-end delivery of infrastructure and application support for global hybrid environments. Mentored a 10-member cross functional team. Facilitated Migration of multiple on-premises applications to Azure cloud. Facilitated PowerShell automation to streamline monitoring and patching, reducing manual intervention by 40%.
IT Operations Lead
Ivent IT Solutions PVT Ltd
Oversaw multi-site infrastructure operations, maintaining 99.98% uptime. Directed system migrations and infrastructure upgrades. Supervise operational risk management activities by facilitating risk and vulnerability assessments.
Application Support Lead
Fidelis Global Services Pvt. Ltd
Orchestrate technical support and training to team members and external stakeholders. Introduced real-time dashboards, reducing detection time by 15%. Implemented continuous improvement initiatives enhancing user satisfaction.
Sr. Application Support Engineer
Benovellient Technologies Pvt. Ltd
Spearhead a 24/7 incident response team, orchestrating rapid triage and reducing downtime by 20%. Automated reporting workflows and improved resolution speed through RCA-driven processes.
MIS Executive
Aegis Ltd
Streamlined reporting processes, saving 10+ hours weekly. Prepared executive dashboards and analytical reports.
Software Intern
Atrenta INC
Authored and executed regression test cases to improve software reliability. Documented code optimization recommendations.
Education
CDAC, Noida
PG Diploma
Embedded Systems & VLSI Design
Jind Institute of Engineering & Technology
B. TECH
Electronics & Comm.
Licenses & Certifications
PMP®
Project Management Institute
PRINCE2® Foundation
ITIL® 4 Foundation
NVIDIA Certified – AI Infrastructure & Operations
NVIDIA