Puneet Vashishta

Direct the transitions and reverse transitions for leading pharma client across healthcare domain. Manage the structure, vision, and organization of department. Handle the transition for US clients. Spearhead procurement activities and support RFP and RFI activities across multiple domains such as F&A, HR and procurement. Serve as direct point of contact for clients in steering transitions, governance, digitization and transformation. Mentor team of transition managers.

Oversee smooth running of projects. Responsible for development strategies. Managing new and existing client relationship. Facilitate overall operational management and P&L.

Worked on F&A, E-commerce, Service Desk, Insurance, and Healthcare Projects. Led transition strategic initiatives and developed lean transition methodology. Managed multiple solutions, RFPs, and RFI’s. Developed and executed project plans to transition work processes to diverse locations.

Manage project planning migration & management, defining scope, budgeting; lead US Healthcare transitions, Analytics, and RCM projects. Handle cost, resource deployment, time overruns, and quality compliance. Ensure all proposed changes meet the release to production requirements. Facilitate smooth transition of processes from overseas client locations.

Ensured smooth functioning of SLAs between organization & client. Directed transition processes for domains like Insurance, F&A, HRO, SCM, and Contact Center. Developed RFP’s & RFI’s for clients. Collaborated with Global Solutions team to develop proposals and cost cases.

Worked on Insurance and F&A transitions. Acted as an offshore & onshore Knowledge Transfer Lead. Transitioned Insurance & Contact Centre Projects from multiple client locations (Singapore, Tokyo, Manila, and London). Participated in pre-sales activities and performed risk assessment.