Om Prakash

Targeting USA Market B2B Sales for USA Region. Develop New Client Accounts ( Direct / Tier 1 Partners) for IT Staffing Business In USA by Interacting with Customers on daily Basis and identify staffing opportunities to Full Fill. Getting Involved in Complete Recruitment Cycle - from Sourcing to Placing by handling a team of 5 to 6 people recruiters, motivate and mentor them for being accountable for revenue Targets. Leverage Existing Accounts by building relationships and networks to open new business for CONTINGENT WORKFORCE MANAGEMENT. Responsible for training and managing the inside sales team hiring by Leveraging existing relationships and network to open new business. Responsible for ensuring and monitoring the performance of the staffing team and analyzing and collecting daily updates from the team. Hands on the Experience CRM tools like FRESHWORKS and SALESFORCE.

Targeting PAN India/ B2B Sales. Selling Solutions to Premium Schools, Handling End to End Sales, Cold Calling, Customer Acquisitions, Sharing RFP and Negotiation, targeting premium schools, and selling solutions to run the school management effectively. Lead the sales team to achieve the goals with a high standard of professional and compliance excellence. Manage a strong presence in the market and develop a strong relationship with stakeholders and business partners. Suggest new methods to address customers’ needs. Assist with organizing promotional events to reach prospective customers. Review and select CRM software that meets our company’s needs. Prepare proposals and presentations for providing strategy and solutions to clients in consultation with the operations team. Detailed Product Demonstration of School Solution to the school directors or correspondents will be conducted based on the interest level of the customer. Conducting and Inviting the Annual Meet for the all the school owners which will be held every year for the cross selling the solutions to the schools. Conducting LEARNOMETER Exam to all the schools every year NOVEMBER and presenting the report card to the school parents and make them understand the importance of Assessment.

Understand the customer’s business model and decision-making channels, build and maintain customer relationships with key decision-makers to understand business objectives and enable customer satisfaction. Create and maintain comprehensive reports & schedule meetings with clients at regular intervals. Responsibility for the smooth running of the day-to-day Customer Service Operations, end-to-end management of the organization culture, quality of service and customer satisfaction. Reports on issues arising with clients to the product verticals. Implements policies to drive excellence in aspects of the operation. Ensures all marketing initiatives are interpreted, briefed out and challenged where required. Ensures formal written complaints are logged and responded to with the Customer Complaints Manager within agreed SLA and complaints process. Collaborates with Project Management teams on process updates initiatives.

Develop and execute product marketing plans that drive customer acquisition, retention, and revenue growth. Create and deliver compelling copy & collaterals that clearly articulate the value of our product to our target audience. Conduct market research to gain insights into customer needs and preferences. Collaborate & work with the product team to develop product positioning and messaging that differentiates our product from the competition. Work with the sales team to develop sales enablement materials. Report on key metrics related to product marketing, including customer acquisition, retention, and revenue growth.

Targeting USA Markets/ B2B Sales. Handling Cold Calls. Lead Generation MIS. Achieving Targets within Stipulated time for USA market. Giving Demos. Designing and implementing a strategic sales plan that expands the company's customer base and ensures its strong presence. Business Development & New Client Acquisition. Maintain client relationships and satisfaction. Support business development activities by representing the team in prospect meetings, contributing to proposals and creating/validating implementation estimates. Conducting market research and analysis to identify trends, and competitive threats. Collaborate with teams such as creative, account management, and production to develop winning proposals and pitches that meet client needs. Negotiating agreements with clients and vendors to ensure favorable terms and conditions.