Nikhil Awasthi
@nikhilawasthi
Project Manager at BT E Serv Pvt. Limited
Noida, Uttar Pradesh
Highly skilled in end-to-end project delivery, adeptly managing project planning, implementation, and quality assurance while adhering to industry standards. The candidate offers expert PMO advice, leveraging rich experience to influence organizational decisions and initiatives. Proficient in managing multiple project delivery frameworks and implementing new systems within specified time and cost parameters. Collaborates with top management to allocate resources and drive process improvements for efficiency gains.
Experience
Project Manager
BT E Serv Pvt. Limited
Managed Security Project Delivery for Global Customer, including orchestrating project planning, creating project roadmaps, and ensuring timely project delivery within budget. Responsibilities included scope management, risk mitigation, service management, and people management, leading to successful project delivery under the Ardagh Project.
Senior Customer Support Executive
HCL Technologies
Managed order management tickets, led impact assessments, and maintained incident control processes. Analyzed Request for Tender (RFT) documents and coordinated with global operations teams to improve Request Fulfillment Time (RFT), ensuring adherence to SLAs.
Education
Amity Online University
Post Graduate Diploma
Cyber Security
Kanpur University
B.Sc.
Mathematics & Chemistry
Licenses & Certifications
Prince 2 Agile Foundation & Practitioner
ITIL® Foundation & Intermediate Certificate in IT Service Transition