Anil Kumar Dahiya

Manage a Group of 80+ members in Noida with additionally, held responsibility to manage global delivery function with virtual teams across multiple regions support multiple product lines. Mange overall budget and cost of the function by ensuring correct cost center is mapped. Identify areas of improvement and automation by closely working with team member and prepare appropriate ROI to seek approval from Senior Management.

Manage a group of 20 with 2 sub teams focused to fulfill client requirement PMs in driving operational goals and support external & internal clients to ensure service deliverables are timely met. Co-ordinate with the Legal/Regulator/Auditor/Compliance/HR etc to gather the requirement, scope-out the same & co-ordinate with various restoration teams to get the required data restored.

Strategy to build a new team and go green over all. Develop the main project plan and other associated plans for the project. Manage delivery of the project and work with Senior Management and other team as appropriate to ensure sufficient resources are hired. Responsible for the definition, documentation and successful completion of work/Project.

Deployed to the client base, Primary role was to create, Modify and Delete user accounts as per the requests raised. Manage any escalation, act as back up of Manager during his absence. Perform recertification on timely manner on stale accounts following the defied process.

Distance learning