Navaz Shaikh
@navazshaikh
Business Development | Sales | Mentor
Ahmedabad
Accomplished team leadership with 2 years of experience guiding and developing sales team. Proven leader with strong background supervising daily activities and leading teams to meet operational goals. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Experience
Team Mentor
Micro Orbit
The company's clientele is based in Canada & Running different telecom sales processes with B2B customers. I am working for Rogers Telecom Sales Process - One of Canada's leading telecom service provider. My job role is to handle the team sales advisers. Mentor them in achieving respective targets. Coordinate with Channel Sales Partner to create and execute business plans to meet sales goals. Analyze market trends and accordingly develop sales plans to increase revenue. Educate advisors about product portfolio and complimentary services offered. Manage sales pipeline, forecast monthly sales, and identify new business opportunities. Work with direct Channel Sales Manager to develop sale proposals, quotations, and pricing. Deliver customer presentations and attend sales meetings and partner conferences. Provided coaching and feedback to team members.
Senior Sales Executive
Vodafone
Working for an International process of Vodafone UK. Company's vision is to become a communications leader in an increasingly connected world. And for that I have been hired as an executive in an online sales team to increase the sales number of mobile phones, Home broadband plans and sim plans with my sales techniques. Got promoted as a Sr. Executive during my tenure. Assisting customer in making best choice for them in purchasing a new plan and phone. Dealing with their requirements and handling competitors price and service quality as well. Try to avoid discount options to save the credits and maintain the revenue for the company. Always achieved the targets of sales and TNPS. Became an active member of the team in organizing the fun and engagement activities. Provided the training to new joined employees. Planned and organized the Rewards and Reorganization functions as an extra activity.
Customer Service Specialist
Medusind
Medusind Solutions clients were based in USA and offers Medical and Dental billing solutions for USA. Client Satisfaction was the primary focus for the company. I have worked for 1 year for this company as client service executive and main job was to solve the pending claims to increase a revenue of the company. I have learned the codes of medical billing to make my work easy. Perfect technology and forward thinking approach allowed me to deliver the effective solutions of medical billing and claims. Analyzing the case of pending insurance claims and update the status of it. Required to call doctors and patients regarding missing documents to get insurance claim approved. Sending new bills to respective Insurance companies. Generating a revenue for the company by closing the successful insurance claim.
Education
Ahmedabad University
MBA
International Business Management
Gujarat University
Bachelor
Commerce
Aaradhna Vidhya Vihar
10+2
Commerce