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Mohtashim Rahil

@mohtashimrahil

Business Analyst

Hyderabad

HDFC Bank LtdAMC College

Mohtashim Rahil is a solutions-driven Business Analyst with over six years of experience in the Banking and Financial Services industry. He specializes in the full Software Development Life Cycle (SDLC), including requirement elicitation, gap analysis, and creating detailed documentation like BRDs and FRDs. His expertise covers cross-functional team leadership, stakeholder coordination, and delivering process innovations in complex banking domains.

Experience

Project Role (CRM NEXT)

HDFC Bank Ltd

Jul 2022 - Present

Introduced new process flows and module to add/modify/delete client relationship and managing cross selling business by developing and maintaining corporate relationships for accomplishment of group objectives by generation of fee revenue to the bank. Improved TAT maintenance with system driven escalation buckets for managing unresolved requests to ensure fast closures. We also launched functionalities on upgraded version of Internet Banking, introduced 30 Sec Personal loan, and handled 100+ modifications in existing functionalities.

Project Role (Smart Trade YES Transact)

Yes Bank Ltd

Apr 2021 - Jun 2021

Smart Trade Platform is a one-stop specialized solution designed to service the complete trade services suite. Introduced new modules on overdraft finance for on boarding new clients, modifying existing limit setups, and requesting wire transfers to customers. Created new reports on transaction maintenance and MIS account statements.

Project Role (Deem Finance Onboard)

Deem Finance

May 2019 - Dec 2019Dubai UAE

Developed new interface with better UX/UI for opening Loan Account. Improved functionality by introducing real-time verification of KYC Documents from NSDL and UIDAI websites through API integration. Integration of CPU dashboard to monitor rejections or clarifications raised with the option to resubmit the applications around the clock.

Project Role

Emirates Islamic Bank

Sep 2018 - Mar 2019Innovation Dubai (UAE)

Developing and maintaining corporate relationships for group objectives. Managed customer related processes, including lead capture, MIS integration, and performance tracking. Helped the organization match average global cross-sale rates up by 20,000 additional credit cards and Rs. 100 crores of personal loan and home loan disbursements each.

Client Service Officer/Manager

AXIS BANK Ltd

Mar 2016 - Sep 2018

Managed client operations and provided end-to-end service. Ensured account plans aligned with client objectives. Addressed client needs and built financial plans. Handled branch operations and processing transactions in Finacle 10X. Complete understanding of KYC and following AML guidelines.

Wealth Client Service Manager

HDFC Standard Life Insurance

Jan 2015 - Feb 2016

Managed a portfolio of wealth clients and provided end-to-end service. Ensured account plans aligned with client objectives. Addressed client needs and built financial plans. Complete understanding of KYC and following AML guidelines. Handled branch operations and processing transactions in Finacle 10X.

Education

Shree Manikhphrabhu Degree College

Bachelor of Computer Application (BCA)

Jan 2011

AMC College

Master of Business Administration (MBA)

Jan 2013

Licenses & Certifications

Diploma in computer application and multilingual D.T.P.

• No expiration

Internet knowledge

• No expiration

Skills

Windows
Balsamiq
MS Visio
Draw.io
MS Office Suite
Confluence
MS-Excel
Waterfall
Agile Scrum
Jira
Project-Delivery Coordination
App Cycle Management
Requirement Gathering
Stakeholder Management
Joint Application Development
SDLC Life Cycle
Quality Assurance/Testing
Project Closure/Documentation
Business-Process Modeling
GAP Analysis/Finalization
Prototypes
User Acceptance Testing