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Lakshmi Karthik

@lakshmikarthik

Program Manager – Technical Programs & Projects at Verizon India

Hyderabad

www.linkedin.com/in/lakshmi-karthik-pmp-scrum-master-8b422a33

Verizon IndiaDhruva College of Management, Hyderabad

Lakshmi Karthik is a dedicated Project Manager with over 10 years of experience in project planning, requirement analysis, and team leadership. She specializes in technology transformation using Agile, Waterfall, and Kanban methodologies to deliver high-quality documentation and enterprise-level strategies. Her expertise spans across program management, technical writing, and stakeholder engagement to drive organizational success.

Experience

Program Manager – Technical Programs & Projects

Verizon India

Feb 2024 - PresentHyderabad

AWS Applications PM for inhouse applications to get support from AWS team on a timely basis. Organizing immersion day to create awareness on EKS for EFS, Kubernetes, Containers and other latest technological improvements in the industry. Work with product owners for applications like Jenkins, JIRA, Confluence, etc. to understand the vulnerabilities based on UAT. As part of Learning and Development PM activities, conduct Knowledge-Hub sessions, Quarterly Study group, Mentoring circle, upskilling activities etc. Conduct requirement-gathering workshops with various stakeholders for projects, conduct gap analysis regularly to review and update procedures, processes, and projects.

Configuration Management Specialist – Project Management

Qualcomm India Pvt. Ltd.

Apr 2015 - Nov 2023Hyderabad

Expertise in diligently handling end-to-end Project/Process transitions. Create/ maintain SharePoint and JIRA forms for the domain. Proactively lead UAT for various processes/projects. Creating and managing ECR/ ECO and their Product Lifecycle Management. Create BOM structures for Automotive Software Product Lines according to ASPICE and ISO26262 requirements for clients BMW, Honda, Ford, etc. Complete ownership of items from creation to end-of-life (obsolete) following DDLC/SDLC methodology. Innovate new methods and automation for efficiency and customer success. Conduct lessons learned sessions at project completion.

Technical Writer

Qualcomm India Pvt. Ltd.

Jun 2007 - Apr 2015Hyderabad

Identify documents in the SDLC process at an early stage work with the team to get technical insight, and prepare baselines. Involved in quality writing/ editing/ reviewing helped in the idea to develop quality metrics. Published more than two thousand documents successfully for the customers allowing building templates for various teams. Worked closely with the Quality Assurance team to review and validate technical documentation for compliance with company standards and regulatory requirements. Involved in hiring members for the team.

Assistant Manager – Operations

HSBC India Ltd.

May 2003 - Oct 2006

Customer Service Officer

ICICI Bank Ltd.

Sep 2002 - May 2003

Education

Dhruva College of Management, Hyderabad

Master of Business Administration (MBA)

IT & Finance

Jan 2002

Shadan Degree College (Osmania University), Hyderabad

Bachelor of Commerce (B.Com)

Jan 2000

Licenses & Certifications

Project Management Professional PMP®

Project Management Institute

• No expiration

Certified Scrum Master – CSM®

Scrum Alliance

• No expiration

ITIL Foundation certified professional

• No expiration

PRINCE2 Certified Practitioner

• No expiration

Yellow Belt certification in Six Sigma from DMAIC

• No expiration

Network Centered Computing professional

NIIT

• No expiration

Microsoft certified professional in VC++

Microsoft

• No expiration

Skills

MS Excel
Agile PLM
JIRA
MS Project
MS Office
Sharepoint
MS Azure
Trello
Adobe
Project Management
Project Planning
Account Management
Technical Writing
Training & Development
Stakeholder Management
Business Analysis
Analytical Skills
People Management
Problem Solving
Presentation Skills
Attention to Detail
DITA
JSON
XML
StacEdit
HTML
MS Visio
Adobe FrameMaker