Mohammad Azam

•Led a cross-functional team in the successful delivery of client website projects, ensuring adherence to timelines, budgets, and quality standards. •Facilitated stakeholder meetings and maintained regular communication channels to address concerns, gather requirements, and ensure alignment with project objectives. •Oversaw project operations, including resource allocation, task delegation, and risk mitigation strategies, resulting in improved project efficiency and client satisfaction. •Coordinating with multiple stakeholders and getting their requirements fulfilled. •Conducted comprehensive monthly report reviews, analyzing project performance metrics, identifying areas for improvement, and implementing corrective actions as needed. •Managing project tasks like digital creative designs, website page development, QC testing processes, Ads campaigns, etc. •Managing all the payment-related issues whether it is for booking-related or monthly payments. •Managed concessionaires' business performance, including sales analysis, market research, and strategy development to drive revenue growth and enhance profitability.

•Collaborated with the management team to establish prioritized lists of needs for each segment, ensuring alignment with project goals. •Utilized statistical methods to analyze data and generate insightful reports, enabling informed decision-making. •Developed Management Information Systems (MIS) for various product segments, enhancing data management and reporting efficiency. •Orchestrated the setup of process pipelines for ongoing projects, streamlining workflows and improving project execution. •Created and shared insightful reports with higher management, providing valuable insights into project progress and performance. •Automated dashboards to facilitate real-time updates, enhancing visibility and decision-making capabilities. •Managed Subject Matter Experts (SMEs), assigning weekly targets and ensuring deliverables were met on time and within scope. •Worked closely with cross-functional departments to understand and address their requirements, fostering collaboration and synergy. •Coordinated with faculties to schedule YouTube live sessions and product video recordings, ensuring timely delivery and quality content. •Liaised with the design team to conceptualize and create icons and themes for the product, maintaining brand consistency and user experience. •Evaluated project progress and provided recommendations to improve efficiency, continuously striving for process optimization and excellence.

•Directed day-to-day operations of the team, ensuring alignment with organizational goals and objectives. •Managed and tracked project progress to meet established target dates, ensuring timely completion and delivery. •Oversaw the training of new employees in the operations department and provided guidance to vendors to ensure consistency and quality in work output. •Developed comprehensive guidelines for vendors and internal teams to streamline operations and promote standardized workflows. •Collaborated with the vendor management team to coordinate tasks and activities, effectively managing the responsibilities of four vendors. •Created daily reports on Quality Control (QC) of content across all three education divisions (K-12, Pre-UG & Pre-PG), ensuring adherence to quality standards and regulatory requirements.

Successfully completed my graduation in Computer Science Engineering.