Subodh Ingle

Managing a team of 52 employees from various departments such as Sales, Marketing, Operations, and Academics. Responsible for entire business profit & loss account in respective region (Tier 1, 2, & 3). Monitor day-to-day centre administration, which includes vendor management, visitor management, and general administration. Moreover P&L of the entire business. Ensure optimal centre capacity utilisation by ensuring adequate mobilisation for each classroom and create a pipeline for subsequent batches by driving mobilisation teams. Generated the revenue 2+ cr within 6 months from 3 centres.

Managed a team of 7 home acquisition managers and launched and expand the western region of Maharashtra. Attracted new clientele and developed customer relationships by hosting product focused events. Leveraged profit opportunities by recruiting top talent and managing brand image to exceed plan performance. Analysed the booking trend of the customer and cracked the code for weekdays and brought up business of 3 CR. Developed brand expansion initiatives across sales, marketing, and advertising campaigns. Launched part of the west region with the team (Solapur, Satara, Osmanabad, and Nanded) and also, relaunched the Goa market with 18 hotels. Responsible for P&L-driven decisions for the assigned area. Identifying & analysing new properties. Recovered investment 1.5 CR from tier 2 cities within a year. Maintaining relationships with all stakeholders for the profitability of the business. Responsible for end-to-end business development of the assigned area. Manage a team of 6 BDM in the given geographies. Proposes potential business deals by contacting potential partners, discovering & exploring opportunities. Coordinated innovative strategies to accomplish objectives and boost long-term profitability. Developed and implemented favourable pricing structures balancing firm objectives against customer targets. On-boarded 25 hotels on OYO’s platform and recovered investment of 80 lakhs. Cross-functional approach through coordination with multiple teams in inter & intra geographies

Ensured legal compliance, mitigating risks, and avoiding legal disputes during the company's expansion. Generated gross revenue of 180k euros in a year. Regularly analysed user data and feedback to make data-driven improvements, resulting in enhanced user satisfaction and platform performance. Managed customer escalations to ensure brand expectations and integrity were met. Successfully spearheaded the on-boarding of 37 clients within 2 years, showcasing exceptional relationship-building skills and a client-centric approach.

Launched the market and established the footprint in the South of France (Nice) with the help of 126 team members. Managed complete sales cycle to drive business growth through existing and new customer base. Surpassed quarterly quotas consistently by approximately 150% ($2M) through the sales of add-on services. Handled customer escalations to ensure brand expectations and integrity were met. Negotiated prices on-demand with customers to balance business needs with customer satisfaction. Analysed and optimised business process and workflows to obtain greater efficiency and more accurate work delegation. Managed the team of 20 sales executive and drive the sales targets. Quarterly hit the target of 100K in B2C sector. Conducted lead generation campaigns through, CRM to assist with prospecting of new business. Analysed campaign performance and generated reports to help account managers and provide more effective insights to grow sales channels. Supported sales management team activities by creating the PPT presentations, lead database optimisation, proposal generation, and administrative contracts support (costing, budget, acquisition, and scheduling).

Assisted sales team by providing and refining sales material and executing product demonstrations. Prepared quotes with ROI analysis to support pricing versus value proposition. Generated new leads through cold calls and emails to further develop a business portfolio. Assisted in analysing and optimising social media images and quantifying data in the CRM platform (SalesForce). Launched a campaigns such CPA, CPI, CPM and CPC in the European, US and Asian market.

Experience in a Customer Success Manager role handling Enterprise accounts (Jio, Free Telecom, Bouygues, AT&T). Ensure customer engagement and current status is logged within the Customer Success platform for appropriate visibility and tracking. Ability to work independently and with cross-functional teams such as Marketing and IT technical teams. Own post-sales relationships with a portfolio of our largest Customers advocating for their success and needs internally.

Credit evaluation of borrower transaction history, underlying collateral, credit bureau, bank statement, and other external data. Coordination with the customers /channels for the pending documents collection as well as query resolution. Prepared quotes with ROI analysis to support pricing versus value proposition. Efficiently manage the Under-process files and ensure adherence to TAT. Handled customer escalations to ensure brand expectation and integrity were met. Understands balance sheets, profit and loss and cash flow statements thoroughly.