MADHUMITA BANERJI
@madhumitabanerji
Program Delivery Manager at Amazon India
Chennai
Madhumita Banerji is a Certified Scrum Master with nearly 14 years of experience in Program and Project Delivery Management. She specializes in Service Level Management, Business Analysis, and Operational Excellence, having successfully led complex initiatives like payroll system enhancements and vendor transitions. She possesses deep expertise in Agile methodologies, project lifecycle management, and financial analysis, ensuring projects meet quality standards and strategic objectives.
Experience
Program Delivery Manager
Amazon India
Leading the end-to-end management of payroll-related projects, ensuring smooth planning, execution, and delivery. Responsible for resource allocation, milestone tracking, and partnering with key stakeholders to define project scope and drive initiatives. Leads diverse initiatives such as vendor transitions, in-country and new country expansions, and payroll system enhancements.
Transition Manager
ProV Infotech Systems
Client Service Manager
Capgemini India Pvt. Ltd.
Transport Order Manager
AT&T Communication Services
Associate (PMO)
Cognizant Technology Solutions
Administrator and Accountant
BSS Hospital
Executive - Customer Care Unit
Citigroup Global Services Limited (TCS E-serve)
Project Manager
Trigent Software Limited
Managed the entire project lifecycle, from initial receipt to delivery. Monitored and guided project execution, ensuring timely delivery while upholding high quality standards. Engaged with clients regularly to clarify specifications and provide real-time updates.
Program Planner/ Project Manager
Lebara Media Services Pvt. Ltd.
Led the successful management and delivery of the technology roadmap. Identified, analyzed, and mapped critical project dependencies. Diligently identified and documented risks and issues, and presented detailed project status reports to stakeholders.
Project Management and Control Manager
Acsys Technologies Ltd.
Led the design and implementation of processes for company restructuring. Successfully launched a new Project Management Office (PMO). Directed end-to-end management of customer engagements, from requirements gathering through post-implementation support. Managed projects ensuring adherence to timelines, quality standards, and financial targets.
Project Manager
Olympus Premedia Pvt. Ltd.
Directed the entire project lifecycle, from initial project intake to monitoring execution. Continuously interacted with clients to clarify specifications and provide regular updates. Planned projects based on deadlines and complexities, coordinating efforts between departments.
Project Manager
GSR Business Services Pvt. Ltd.
Project-managed the development of a web-based medical transcription application. Led the complete project lifecycle, from initial project intake to formatting and assigning tasks. Continuously tracked project progress and engaged with clients to provide updates.
Education
Institute of Technology and Management
PGDBA
University of Madras
B.Com.
N/A
Certified ScrumMaster®
Scrum
Licenses & Certifications
Certified ScrumMaster
Credential ID: 000905663
PMP Trained