Hayat Khan

Reaching out to prospective customers who have not yet shown interest in the service, introduce them to the offerings, and persuade them to make a purchase or request a proposal. Communicating with current and potential customers to understand their needs, answering questions, and providing information about products, packages, and promotions. Working towards and achieving sales targets and goals set by the company. Complying with company policies and procedures, especially those related to sales and customer interactions.

Generating leads by primary and secondary research. Keeping an eye in all the social media sites for business leads. Maintained an active prospecting and outreach schedule, making [40-50] calls per week. Built rapport with clients by providing quality customer service and problem-solving. Communicated with customer support for clarity on questions that were not answered in the online FAQs. Established personal connections with customers, exceeding customer service expectations. Increased customer retention.

Currently completing courses in marketing and operations. Participating in all the cultural and group activities. Participating in the group presentations.