Chandan C

Selling Online Enterprise Recruitment solutions to Blue & Grey collared Small/Medium/Large Clients Leading a team of BDM’s to help them achieve their overall monthly targets. Conducting demos and training for piloting product offerings with large accounts. Manage & nurture an ongoing funnel of more than 150 accounts. Initiate & connect with new contacts constantly through LinkedIn networking and cold-calling to maximize the sales. Involved in hiring & training of new BD’s. Be the key point of contact for all the clients. Handle customer success for all enterprise accounts. Evaluate, and discuss performance problems with product and marketing, Plan and monitor the progress. Resolve customer queries and share timely feedback to all the Team members. Help and Train the team in Lead generation, Sales Pitch, conducting demos and objection handling.

Communication Skills: Excellent verbal and written communication to interact effectively with customers. Negotiate prices and terms with customers. Problem-Solving: Strong analytical skills to understand customer issues and provide effective solutions. Product Knowledge: Thorough understanding of Acko's insurance products, policies, and processes. Ability to empathize with customers' concerns and provide a reassuring and positive experience.

Maintain client interaction logs, handle customer accounts, and file paperwork as and when necessary. Follow communication protocols, rules, and policies. Resolve customer complaints or answer customer’s questions regarding policies and procedures. Provide Information of products/ Services/ Offers to customers. Solve the customers query over the phone. Handling inbound & outbound calls.