Geetika Gupta

Business support to Senior leaders- Country head, VP Commercial HR, GM HR & Commercial HRBP; Responsible for Internal communication for India office; Maintaining head counts and movement information for India office; Member of India Learning and Development group that involved understand the need of training areas and scheduling such sessions for the target audience; Contributor of ideas for process improvement for the Pioneering Pitch program; Content management and development for Intranet to act as a one stop knowledge center for employees; Responsible for logistics of workshops, conferences and virtual events; Create and send surveys to hiring leads for feedback on the Talent acquisition process; Prepared monthly dashboards for Business Shared Services & Human resource; Cost reporting & Budget analysis, making sure that the costs are aligned to the correct Cost Center and GL codes; On boarding new vendor, raising purchase requisition and clearing vendor invoices on SAP; Creating document & presentations as per brand standards; Training and guiding the new joiners in the team; Created monthly decks for HR leaders on the ask hr and catalogue tickets for Atlantic region; Analyzing aged tickets and collating the reason for process improvemnts

Act as the point of contact between the executives and internal/external clients; Scheduling induction sessions for new joiners; Organising employee engagement activities and events; Facilitating onboarding of new joiners that included providing access cards and joining kits of the new joiners; Handling mobile network and the billing/invoicing. and creating PO as per the business requirements; Monitor office supplies and research advantageous deals or suppliers; Produce reports, presentations and briefs

Creating long lasting relationships with corporate clients for new business development; Promoting special offers through e-brochure distribution to the entire email data base; Responsible for FIT and Group Coordination of The Westin Sohna resort and The Westin Gurgaon; Marketing the hotel facilities through word of mouth and electronic communication; Maximising key revenue streams to ensure consistent usage of all hotel facilities; In order to combine the customer’s satisfaction and sales aspects, carried out site inspections and show- around along with facilitating entertainments at the restaurants; Checking customer satisfaction and resolving any issues to ensure loyal customers; Networking during corporate events at the hotel and sister hotels; Was given key responsibility of being the SPG Pro champion (loyalty program for the partner clients)

Ensuring the front desk provides a professional and friendly service for customers; Handling Guest relations and replying to their queries effectively; International & Domestic Guests- Facilitating smooth registration, understanding their specific requirements, planning & customizing their itineraries; Event Management: Organizing and managing events, internally as well as outsourcing

Managing end to end employee life cycle within the organization starting from on-boarding until the exit; Maintaining headcount planning reports and dashboards to match the forecast; Supporting Annual remuneration review cycle that includes annual bonus, country budget appraisal recommendations; Facilitating letters for employment verifications, government documentation, visa invitations, promotions, salary increase, acting and secondments; Delivering projects like overpayment, graduate cost center alignment, entity movements. redundancy paperwork redesigning with minimum hand holding; Providing adhoc analysis and reports for business leaders on trainings, new hires, employee populations, talent & remuneration; Completing Ministry of Manpower surveys for 6-7 Singapore entities; Organizing and hosting knowledge share sessions for HRO team APAC; APAC Talent champion that involves guiding the leaders on the talent assessment timelines ,sector rankings and evaluation process; Resolving leader and employee queries related to payroll, policies, leaves, access, allowance, tax, systems, organization restructure; Planning engagement activities , contributions to back to office campaign and other team building initiatives; Initiating international assignments and transfers for employees moving countries; Liasoning between hiring leader and the talent acquisition team to fill a position

Check-ins and Check-outs; Guest engagement activities; Was recognized as a good performer and got an opportunity to handle the best of the guests. Padmshree Asha Bhonsle, Singer Palash Sen, Cricketer Brett Lee to name a few