Gaurisha Arora

Handled complaints, provided appropriate solutions and alternatives within appropriate timeframes and followed up to achieve resolution. Reviewed new opportunities to drive business strategy at planning sessions. Liasing with key clients. Creating new business strategies. Managed product demonstrations and testimonials for performance evaluation. Coordinated design meetings and decisions with internal departments and teams. Thrived in fast-paced, highly-adept team to develop and prioritize product features and build product roadmap. Coordinated project planning and execution with team members and team leads. Handling product from end to end. Working with Channel Partners and Adding new partners. Giving presentation, sending proposals to clients. Sales of the product. Dealing with distributors. Handling a whole region's business. Marketing of the product on social media platforms. Conceptualized and deployed enhanced product features and optimized implementation for use in marketing strategies. Monitored market trends and competitor performance to update promotional strategies.

Collected customer requirements, directed testing and conducted continuous evaluations to make proactive adjustments to marketing approaches. Set goals and formalized policies to maximize team performance and keep project on-task. Liaised with clients to better understand business needs and current market landscape. Handling 50 plus customers. Create prospect rapport by approaching leads and cultivating strong business relationships through sales. Analyzed market trends in consumer industries to implement appropriate marketing and sales methods. Facilitated relationships with target accounts through implementation of proven networking methods. Demonstrated products and features to customers, answered questions and overcame objections. Prospected leads, scheduled meetings and converted targets into customers. Shaped sales approaches to individual clients, facilitating relationships with customers and driving revenue. Sales strategy. Sales funnel development.

Connected with prospects through trade shows, cold calling and local-area networking. Captured and completed sales with customer-savvy quotes, proposals and contract management strategies. Consistently serviced accounts to maintain active contacts and continuously promote profitable offerings. Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations. Met with clients, delivering presentations and educating on product and service features and offerings.

Adhering to all quality standards and processes for customer acquisition, opportunities and submission of the documents; preparing the quotations as well. Responding to incoming Requests for Information (RFIs) and Requests for Proposals (RFPs). Scheduling appointments, preparing and delivering presentation to the client; conducting research on their business and requirements. Mapping business needs and tailoring a solution using all relevant solutions and drawing on expert internal resources.

Generating leads through web and telephonic research, the target audience being top level executives across industries in Europe and Middle East. Reaching the prospects and pitching them for the upcoming conference, generating interest, and closing the deal.