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GAGANDEEP CHAND

@gagandeepchand

Sales Professional

Amritsar,Punjab,India

BYJU'SGURU NANAK DEV UNIVERSITY

Gagandeep is an experienced sales professional with a background in business development and customer relationship management. He has held roles at BYJU'S and IIFL Security, demonstrating success in achieving admissions and acquiring new sub-brokers. He possesses strong interpersonal skills and proficiency with CRM software, consistently focusing on customer satisfaction and operational efficiency.

Experience

Business Development Associate

BYJU'S

Oct 2022 - Sep 2023Amritsar

Joined as Business Development Associate and worked as CSA. Diagnosing the problem and providing the best solution to the customer. Analyzing and Identifying process improvement initiatives to improve the operational eciency for completing Sales targets. Having good knowledge about Critical to Quality Reports.

BDM

IIFL SECURITY

Nov 2021 - Jul 2022Amritsar

Worked as a New Sub broker Acquisition Get Business From Them. Focused on Customer Satisfaction by providing the best resolution.

SME

KOCHAR INFO.TECH (CARS24.COM)

Mar 2021 - Sep 2021Amritsar

Promoted from Associate to SME. Handled bulk customer queries and provided best resolution. Proficient with software like CRM and LSQ.

Education

GURU NANAK DEV UNIVERSITY

BCA

Jan 2016 - Jan 2020Grade: 60.35%

Skills

Sales Side
Excellent interpersonal skills
Customer service excellence
CRM
LSQ
Process improvement initiatives