DINISHA GEMBALI

Managing existing and acquire new customers of All India Key clients providing support to customer, attending meetings and conferences as required to promote products. Developed relationships with customer base with high quality service advice while maintaining focus on maximizing sales potential. Establish Productive and professional relationship with assigned customer accounts and build positive working relationship with them for repeat business. Promoting products to achieve monthly target as agreed with the Reporting Manager. Taking care of the renewal of the Customers packages and up selling, cross selling the products to customers. Building and maintaining strong relationships with all potential and existing clients. Maintaining responsibility of sales, contracts, negotiations and reporting for account. Consistently achieving top ranks in revenue and profit growth. Secured new accounts regularly to keep revenue high and capitalize on cross-selling opportunities.

Identifying the customers’ need to provide interior solution. Collaborating with designer to deliver the end-to-end interior to customer. Actively listened to customers’ requests, confirming full understanding before addressing concerns. Identifies issues, analyzed information and provided solutions to problems. Served customers in a friendly, efficient manner following outlined steps of services. Met the KPI’s & KRA’s as according to the process requirement.

Interacting with parents and understanding their concern about their child’s education. Generate Revenue by counselling prospects and converting them to revenue. Achieves monthly revenue targets and strategize for future months. Support team members on product’s features, USP and benefits. Give Product and CRM training to new team members.