Default profile banner
Dhrupa DesaiDD

Dhrupa Desai

@dhrupadesai

General Manager at Dev Opus Pvt Ltd

Ahmedabad

https://www.linkedin.com/in/dhrupa-desai-2928bb134

Dev Opus Pvt LtdL.J.Institute of Masters of BusinessAdministration

Dhrupa Desai is a customer-oriented General Manager with experience focused on increasing revenues and expanding margins. He is a meticulous leader and strategic planner skilled in resource utilization and operational management. He excels in high-stress environments, possessing strong leadership, sales, and interpersonal communication abilities.

Experience

General Manager

Dev Opus Pvt Ltd

•Jan 2022 - Present•Ahmedabad

Oversee day-to-day operations, assigning weekly performance goals and assuring their completion, while accomplishing your own goals. Recruit, onboard, and train high-performing employees to achieve sales, profitability, market share, and business plan objectives. Maintain project timelines to ensure tasks are accomplished on time. Develop, implement, and maintain budgetary and resource allocation plans. Delegate responsibilities to the best employees to perform them while enforcing all policies, procedures, standards, specifications, guidelines, training programs, and cultural values. Resolve internal staff conflicts efficiently and to the mutual benefit of those involved.

Client Relationship Manager

Dev Opus Pvt Ltd

•Sep 2021 - Dec 2021•Ahmedabad

Address customers' concerns in a timely manner. Manage challenging situations that may affect customers. Collaborate with internal teams. Identify customers' needs and wants. Collaborate with internal teams. Write and submit reports to a client director and senior management.

Senior Executive - Client Servicing

Fedora Solutions

•Aug 2019 - Nov 2020•Ahmedabad

Address customers' concerns in a timely manner. Manage challenging situations that may affect customers. Collaborate with internal teams. Identify customers' needs and wants. Collaborate with internal teams. Write and submit reports to the client director and senior management.

Marketing Manager

G-ONE AGRO PRODUCTS LTD

•May 2013 - May 2015•Ahmedabad

Developing and improving marketing plans unique to different products. Networking with suppliers, large contractors, partner organizations and other business stakeholders. Monitoring ongoing marketing campaigns and spending based on the budget allocated. Ensuring distribution of marketing materials. Monitoring market trends and analyzing customer activities to identify business opportunities.

Marketing Executive

Sparsh Events

•Aug 2012 - Mar 2013•Ahmedabad

Developing and improving marketing plans unique to different products. Networking with suppliers, large contractors, partner organisations and other business stakeholders. Monitoring ongoing marketing campaigns and spending based on the budget allocated.

Education

L.J.Institute of Masters of BusinessAdministration

MBA: Marketing

Marketing

Apr 2011 - Apr 2013

LJ. Institute BBA

BBA: Marketing

Marketing

Apr 2008 - May 2011

Skills

Communication Skills
Decision Making
Critical Thinking
Management Skills
Leadership Skills
Time Management
Problem Solving
Operations management