Daniel D'Souza

Created strategic success plans for my client base that resulted in 100% customer outreach. Achieved a total turnover of 15 million INR. Consistently exceeded selling expectations on a monthly basis while maintaining customer satisfaction. Bagged unstoppable performer award for the month November. Storytelling and product demonstrations to institute, resulting in increased product adoption and partnerships.

Managed end-to-end retail operations and led home inspection services. Addressed customer inquiries and concerns resolving issues to uphold customer satisfaction. Responsible for 20 million GMV INR. Seamless collaboration between the sales and pricing teams, ensuring a synchronized and cohesive approach to customer engagement and pricing strategy. Guaranteed 28% of retail conversion.

Exemplifying strong leadership and exceptional customer service skills. Successfully met and exceeded sales targets. Expertly addressed customer inquiries, concerns, and complaints, resolving issues promptly and maintaining customer satisfaction. Handling both Retail and Home inspection team of 20 CJ's. Core team member of Dubai Cars24 pre-launch project. Responsible monthly target of 32 Million INR.

Conducting thorough vehicle inspections to ensure compliance with quality and standards prior to purchase. Managed customer interactions, addressing inquiries & concerns. Successfully negotiated favorable terms, pricing, and conditions. Oversaw payment processing, generating purchase orders, invoices, and coordinating with finance for accurate and timely payments.