Naveen Muralidharan

Identifying relevant prospects, building new opportunities, creating sales pipeline, handling introductory meetings, maintaining customer relationships, key account management, preparing sales forecast and pipeline, mentoring and assisting a team of 4 executives, setting up new product training process.

Mapping potential clients, scheduling meetings, managing Key Accounts, planning weekly sales cycle, preparing client and market mapping reports, responsible for timely invoicing and collection of payment, media tracking, preparing sales and sales related reports, planning and budgeting revenue generation, marketing & branding through SEO & SCM activities, maintaining strong relationships with large portfolio clients.

Interacting with Fortune 500 organizations, developing and executing effective sales strategies, training and coaching sales processes, hiring and recruitment, meeting sales targets, providing critical business inputs, overseeing team performance, developing prospect database, building business relationships, handling sales & promotion activities.

Ensuring individual and team targets are met, handling a team of four sales executives, managing team database, MIS, coordinating with marketing and production team, performance and attendance management, mentoring and training up junior staff, conducting weekly review meetings.

Handled single conference project with a team of two executives, ensuring individual sales target is met, keeping the sales team motivated, controlling attrition rate, handling new client enquiries.

Cold calling to Latin American and Middle East Region, identifying potential companies/clients to close deals, weekly update to Manager about sales revenue.

Handling cash deposits, withdrawals & drafts, fixed deposit transactions, clearing activity, processing RTGS transactions, risk analyzing of client account. Also acted as Assistant Manager, responsible for ensuring branch cash limits, preparing reports for audit queries, managing day-to-day branch activities, and reconciliation of various branch reports.

Handling customer inquiries, complaints, billing questions, and payment extension/service requests. Interfacing daily with internal partners in accounting, field services, new business, operations, and consumer affairs divisions.