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Chetan Choudhary

@chetanchoudhary

Sr. BDM/CSM/Digital Marketing Manager

Jodhpur, Rajasthan

Agency MarketingLachoo Memorial College

Accomplished business development professional with extensive experience in the IT sector, adept at driving growth and fostering strong customer relationships. Proven track record in digital marketing and project management, leveraging innovative strategies to enhance brand visibility and market reach. Highly experienced in dealing with international clients, ensuring successful project execution and client satisfaction across diverse markets.

Experience

Sr. Business Development Manager

Agency Marketing

•Oct 2023 - Present•Jodhpur, Rajasthan

Conducted market research to identify new business opportunities and emerging trends, contributing to strategic growth initiatives. Developed and implemented business development strategies in alignment with company goals, enhancing overall business performance. Built and maintained strong relationships with clients and stakeholders, delivering tailored solutions to meet their needs. Managed the sales process from initial contact through to deal closure, negotiating terms to benefit the company. Identified and pursued strategic partnerships, collaborating on joint initiatives to broaden market reach and service offerings. Monitored and analyzed business development metrics, preparing reports and providing insights to optimize strategies and processes. Worked closely with cross-functional teams, including marketing and product development, to ensure cohesive execution of business development activities. Managed budgets for business development efforts, ensuring effective allocation of resources to support growth objectives. Embraced industry best practices and emerging technologies to drive innovation and maintain a competitive advantage.

Sr. Business Development Manager

Coozmoo Digital Solutions

•Jan 2019 - Oct 2023•Jodhpur, Rajasthan

Developed and Implemented Growth Strategies: Started as one of the first employees and grew the company to a team of 150+, increasing revenue from $1,000 per month to over $100,000 per month through innovative growth strategies. Cultivated and maintained strong relationships with key clients, including international clients, ensuring high levels of satisfaction and retention while expanding global market share. Led digital marketing campaigns that boosted online presence, increased website traffic, and improved SEO and SMM efforts. Managed high-ticket websites and delivered excellent results. Managed cross-functional teams to deliver complex projects on time and within budget, while mentoring sales teams to exceed targets and fostering a high-performance culture. Conducted market analysis and competitor research to identify new business opportunities, using data analytics to inform strategic decisions and optimize business processes. Proficient in adapting to and leveraging new technologies to enhance business operations and stay ahead in a rapidly evolving industry landscape. Skilled in utilizing AI tools and technologies to streamline processes, improve efficiency, and drive strategic initiatives.

Customer Support Representative

Ashoorosh IT pvt LTD

•Jan 2016 - Dec 2019•Jodhpur, Rajasthan

Managed both inbound and outbound customer interactions, effectively promoting products and services to meet sales targets. Ensured high levels of customer satisfaction through proactive communication and resolving inquiries and issues promptly. Provided technical assistance and comprehensive product knowledge to support sales efforts and customer needs. Handled customer inquiries through various channels such as phone, email, and live chat, maintaining responsive communication. Utilized customer feedback to propose improvements, enhancing overall customer experience and sales effectiveness. Collaborated with sales teams and other departments to address customer needs and achieve sales goals. Adapted to new technologies and software updates to improve sales processes and resolve customer issues efficiently.

Education

Lachoo Memorial College

B.B.A/ B.M.S in Administration

Administration

Jan 2017 - Jan 2020

Skills

Digital marketing
Business development
Sales
Leadership
Project management
Client Relationship Management
E-Commerce
SEO
Shopify
WordPress
International voice process
Negotiation
Customer support
Customer Success Manager
CRM software
Content creation
Social media management
Market Research
Data Analytics
Basecamp
Trello
SEMrush
Ahrefs
Jira
Canva
ChatGPT