Biswajeet Sinha

Generated and obtained leads from various channels such as digital marketing, industry databases, cold calling, partnerships, networks, alliances, etc. Interacted with 45-50 customers daily and built a dedicated customer base by providing personalized product guidance, resolving issues, and opening new accounts. Maintained records of all customer interactions in Customer Relationship Management (CRM) application.

Worked with stakeholders and the project team on prioritizing collected requirements to increase product sales and expand territories. Generated leads, provided product demos, and offered other required services to the respective clients. Elicited, analyzed, specified, and validated the business needs of stakeholders, be they, customers or end users.

Contacted potential customers and leads to sell them government tenders. Retained existing clients to increase sales and thus increase profits. Provided services to clients based on their requirements.

Dealt with clients and customers keeping in mind the interests of the stake holders. On-boarded new clients with the company. Generated more leads for the company by coordinating with the existing customers.

Checked eligibility of clients for a loan based on their credit score and past consumer history. Handled escalated issues related to loans and ensured a smooth resolution of their queries.