ATISH MONDAL
@atishmondal
Head Of Growth at Corizo
Bangalore, Karnataka
Atish Mondal is a dedicated professional with experience in client service, growth strategy, and CRM management. He has developed and implemented strategies to enhance customer acquisition, retention, and engagement. His expertise includes optimizing CRM systems, managing marketing campaigns, and providing high-level client support.
Experience
Head Of Growth
Corizo
Developed and implemented strategies to increase customer acquisition, retention, and engagement. Monitored performance of campaigns, evaluated ROI, and determined areas for improvement. Performed user acceptance testing on CRM software to ensure functionality. Prioritized and organized tasks to efficiently accomplish service goals.
CRM & Senior Marketing Manager
SkillVertex
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service. Configured, maintained, and optimized CRM software systems. Integrated third-party applications with the CRM platform to increase efficiency. Assisted in setting up automated processes within the CRM system to improve customer experience. Analyzed data related to customer escalations and developed strategies for efficient resolution.
Marketing & Operation Manager
SkillVertex
Developed and implemented strategies to improve efficiency and productivity. Resolved customer complaints in an effective manner while maintaining a high level of customer service. Conducted quality, timely performance feedback and performance appraisals.
Business Development Intern
SkillVertex
Conducted market analysis on competitors, customer needs, and industry trends.
Education
Lovely Professional University
B.Tech
Bolpur High School
XII
Nimgoria D.P High School
X
Licenses & Certifications
Marketing Certification
Google Garage