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Arun Kumar

@arunkumar542

BRANCH MANAGER at MAK REMOVALS PVT LTD

Bengaluru

MAK REMOVALS PVT LTDAIMA

Arun Kumar is an experienced professional with a PGDM in Finance. He possesses a strong background in sales, marketing, and operations management across sectors including logistics, FMCG, and finance. His expertise includes business planning, market analysis, customer relationship management, and detailed MIS reporting.

Experience

BRANCH MANAGER( SALES & MARKETING/ OPPERATION)

MAK REMOVALS PVT LTD

Mar 2021 - Mar 2023

Responsible for marketing available in assigned territory. Develop new and expand established business. Increase sales volume through direct sales efforts, such as calling on key clients, preparing quotes and proposals and following up with customers. Establish professional customer relationships with appropriate customer. Initiate customer follow-up on a regular basis. Presentations to individuals or groups on company products. Provide weekly activity reports concerning customer-related activities for quotes, orders, and meetings; ensure sales activity is tracked properly and is up to date at all times. Negotiate prices and terms of sales with clients in accordance to company policy. Become familiar with market needs, competition and trends through customer calls, industry contacts and participation in industry organizations, trade shows and conferences. Keep management and sales team members informed of all relevant activity.

Zonal BD – COORDINATOR (KOLKATA –EAST)

GATI KWE PVT LT

Apr 2018 - Feb 2021

Coordinating with Zonal and State level authorities to achieve business parameters like volumes, market share, collection, deliveries, etc. - Support Zonal Head in all day to day activities. Act as an Executive. Collate and analyze data of Zonal business performance along with Zonal Head - Provide input and insights on latest trends and key business parameters to facilitate Zonal Head in driving business and day to day decision making - Analyzing, allocating and monitoring A and SP budget / Price support and allied incentives to dealerships - Coordinate with different functions like Channel, Retail, Service, etc. for alignment of Zonal Goals - Formulating and implementing various Zonal Initiatives - Organizing and implementing all Zonal events.

Marketing &Billing

DASPASS SALES CORPORATIONS

Jan 2016 - Mar 2018

Responsible for marketing complete range of technical products. Conduct market research and identify new opportunities. Promote initial follow ups for sales prospects of the product. Project coordination and payment follow-up. Prepare and deliver regular sales forecasting reports. Schedules appointments and meetings as necessary. Coordinate with the marketing, sales, technical and administrative departments. Responsible for planning, analyzing and timely completion of assigned activities. Support Project Manager in validating and establishing project installation budgets. Flexibility to work outside normal work hours/weekends, as required. Some travel with occasional overnight stays. Ensures that safety and quality standards are maintained for assigned projects.

MIS & SALES COORDINATOR

GOPAL JI ANANDA PVT LTD

Mar 2015 - Nov 2016

Responsible for supporting the company Sales Team and ensuring that they have the tools, support and resources needed to set them apart from the competition. Managing all the sales related activity of the company. Handling a high volume of customer enquiries whilst providing a high quality of service to each caller. Writing up accurate and grammatically correct sales correspondence. Tracking sales orders to ensure that they are scheduled and sent out on time. Effectively communicating with customers in a professional and friendly manner. Ordering and ensuring the delivery of goods to customers. Supporting the field sales team. Ensuring that staff uniforms and personal appearance are always clean and professional. Carrying out administrative tasks such as data input, processing information, completing paperwork and filing documents. Organising sales promotional campaigns. Contacting potential customers to arrange appointments. Speaking with customers using clear and professional language. Resolving any sales related issues with customers. Completing the administrative needs of the Sales Department. Making follow-up calls to confirm sakes orders or delivery dates. Responding to sales queries via phone, e-mail and in writing. Accurately analyzing and assessing statistical data. Prepare monthly volume statistical report. Keep track of supply form inventory. Maintain and monitor employee attendance records. Accurate and timely execution of all MIS processing in order to minimize backlogs.

MIS & SALES

CMS IMFOSYSTEM LTD

Jan 2011 - Mar 2015

Business planning, forecasting & analysis for assessment of revenue potential in business opportunities across domestic markets; Analyzing & reviewing the market response / requirements and communicating the same to the sales teams for accomplishment of the business goals; Identifying suitable partners (DSA) for selling courses developing the broker’s network; monitoring and analysing market trends, studying competitors' products and services; exploring ways of improving existing products and services, and increasing profitability; identifying target markets and developing strategies to communicate with them. travelling to trade shows, conferences and sales meetings; Promotion of courses; Telemarketing functioning; Leaflet Distribution.

Customer Support Executive & MIS (Operation)

Reliance Money Ltd.

Dec 2007 - Dec 2010

Servicing customer queries; Documentation and handling customer data; Generating leads from walk-in and tele call-in customers; Transaction processing and validation of application forms; Documentation and data updation; MIS entries and report compilation; Achievement of defined monthly targets; Arranging the Renewals and Lapsed Data from the insurance companies’ at least 15 days in advance; Coordination with insurance companies for any MIS requirements.

Education

AIMA

PGDM

FINANCE

Jan 2011 - Jan 2011

Deshbandhu college Delhi University

Bachelor of Commerce

Jan 2006 - Jan 2006

CBSE, Bokaro steel city

12th

Jan 2003 - Jan 2003

CBSE, Bokaro steel city

10th

Jan 2001 - Jan 2001

Skills

Customer service
Interpersonal skills
Analytical skills
Problem solving
Organizational abilities
Marketing campaigns
Business planning
Forecasting
Market analysis
Sales coordination
Logistics management
Data processing
Client relationship management