Aravind A

Sold The Knowledge Academy Courses to Businesses, Managed a target territory. Made direct sales calls, and was responsible for maintaining databases and reaching quotas. Responsible for building customer relationships and developing B2B rapport within the designated sales territory. Reaching prospective clients to analyze corporate training needs and make a recommendation to Key Decision Makers. Conduct calls and build relationships with new and existing accounts. Gained new leads through a combination of prospecting and referral business.

Responsible for Sales across NA/ EU/ MENA/ APAC Geography. Successfully led a team of 5+ to achieve their individual targets, as well as the team's overall target. Achieved 100% of the team target for 6 months consecutively, and added a 25% growth to the target during this period. Trained a team of 10+ on the company sales process, the products, and their respective markets and trends. Organized product training and intricate skills for every individual for assured growth. Managing organizational sales by developing a business plan that covers sales, and revenue. Meeting planned sales goals and reporting to Business Managers. Moved to a new team/unit of Business ( IN Geography ) on a temporary basis to meet the urgent requirements of the company’s needs to improve results. Achieved 106% of the target in the new team as well. Setting individual sales targets with the Sales Manager and improving average Revenue per Agent-Month On Month. Managing the team’s roster, tracking attendance, ensuring the availability at a team level. Working with different support teams like content/quality/analytics/training to build a high-performance team. Overseeing the Process excellence activities and performance of the team. Motivating the team on a daily basis to maximize performance efficiency. A Data-driven approach to providing solutions to sales processes and product knowledge education. Assisted Account Management team members and trained agents on different courses. Ensuring effort efficiency in terms of call duration/talk time and the number of calls each team member makes during a shift. Proactively identifying cross-selling/up-selling opportunities with the existing customers.

Responsible for mentoring & coaching existing & new members of the team. Evaluating leads and qualifying the same with a focus on closure for B2B clients. Researching different technologies such as RPA, AWS Cloud, PMP, Azure, Blockchain, DevOps, Big Data, Web Development and many others to increase sales and business opportunities.

Working in B2C sales, making Inbound and Outbound customer calls in India, United States, and Rest of World, professionals to generate revenue. Maintain, build and update calling/mailing databases. Researching on different tools such as RPA, AWS Cloud, PMP, Azure, Blockchain, DevOps, Big Data, Web Development and many to increase sales and business opportunities. Demonstrate initiatives for refinement & strengthening of the existing products. Helping global professionals with the right career progression. It also involved the interaction with 25+ years of experienced IT professionals. Negotiate details of contracts and payments, and prepare sales contracts and order forms. A fast grip on the use of the CRM to handle various client accounts and track data. Established great rapport with the clients even though it is B2C, but managed to get their loyalty and a lot of references as well. Understood how to use the CRM to best be able to track my old client data and re-pitch and/or follow up, also, had great success with the same. Our team achieved its highest ever monthly target on courses sold and I played a vital role with my contributions. Had to interact with the support team to coordinate unforeseen disruptions in the training sessions and also maintain client loyalty despite this.

Online MBA