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Ankur Gupta

@ankurgupta

Senior Manager - Founder's Office at PW Skills

Bengaluru, Karnataka, India

linkedin.com/in/ankurgupta24

PW SkillsITM Group of Institutions

As a Leader in Program Management, Ankur Gupta has over 5 years of experience in project planning and operations. He currently serves as a Senior Manager at PW Skills, focusing on strategic priorities and process excellence. Previously, he held roles at Unacademy, Happay, and MakeMyTrip, and holds an MBA from ITM Business School.

Experience

Senior Manager - Founder's Office

PW Skills

•Jan 2023 - Present

Collaborate with the Founder's to develop and execute strategic plans for business growth and expansion. Built Ops processes at central level to improve performance and efficiency. Restructured the team across verticals to support rapid scale up of business. Worked with product team to improve product for smooth experience and better efficiency. Coordinate and manage project timelines, resources, and budgets, ensuring timely execution and delivery of key milestones. Lead cross-functional initiatives, working closely with teams from various departments to achieve project objectives and deliverables. Assist in the development and implementation of business development strategies to drive revenue and market penetration. Prepare and deliver presentations, reports, and other communication materials for internal and external stakeholders. Act as a liaison between cross-functional teams, facilitating effective communication and collaboration. Handle confidential and sensitive information with discretion and maintain high levels of confidentiality.

Program Manager - COE

Unacademy

•Dec 2020 - Nov 2022

Led multiple strategic projects involving cross-functional teams and developed business processes and control deadlines, budgets, and activities for the same. Worked on improving the learner experience and improved leaner feedback to 85% from 45%. Responsible for tests in IIT JEE category increasing the rating by 30%. Led the adoption of the feature practice session and increased it to 38%. Led the project of optimising the test costs by building internal teams for the same and reducing dependency on external vendors. Created SOPs for the test creation process to improve the quality of the tests and the traction developed through it. Data Analysis by tracking data for Adoption, Rating, and Feedback from Tableau and Analyzing weak points, conducting RCA and highlighting it to the concerned team for improvement. Conceptualized and assist product team to build products and launch for multiple projects.

Enterprise Sales Executive

Happay

•Jul 2020 - Nov 2020

Nurture new marketing leads by educating and developing prospect. Help and guide customers in starting their journey on our product and setting up demo sessions for enterprise account. Develop customer relationships that promote retention and loyalty, ultimately improving customerlifetimevalue and reducing churn. Need to be the first face for the customer and represents the company, its products and its business to client. Coordinating and setting up initial training sessions for the customers to provide confidence on the tool. Ensures all customers are successfully using the product they've purchased from the company. Innovation in setting up communication infrastructure with the customers to get quick and real feedback.

Senior Account Executive

MakeMyTrip

•Feb 2019 - Jun 2020

Identify key markets and the types of Alternative Accommodations products that would complement our current product offerings and revenue growth. Grow net revenue in the market by producing business plans to achieve revenue goals, ensuring inventory levels exceed demand throughout the market, ensuring rate competitiveness, participating in weekly market review meetings, maintaining 12 month running inventory and rates, following up on all expiring contracts, analyzing weekly reports, negotiating and securing market deals and merchandising all deals on our sites. Conducting weekly competitive analysis for key markets, report findings and make adjustments monitor, evaluate and report on individual accounts and markets progress toward weekly, monthly and annual targets, provide educational seminars, take advantage of merchandising/advertising opportunities, identify opportunities for growth, initiate annual contract renewal process for larger accounts. Establish and maintain supplier relationships, train partner hotels on our extranet and the wholesale business, review monthly production reports and provide feedback to top producing hotels, plan and execute market site visits as agreed with Region. Regularly conduct market visit to understand the needs of partners & getting new properties on board.

Client Servicing Executive

Manhattan Communications India Pvt. Ltd

•Jun 2018 - Aug 2018

Research and Planning. Brief Designers on graphics need. Handling new client pitches, idealization and billing. Prepare monthly reports on social media performance. Coordinate with clients and internal team to ensure timely deliverable of services. Online Reputation Management of Clients (Social Media). Competitor analysis of brands like R-City, Sbarro, HPPL etc. UI/UX recommendations and product testing of social gear (In house e-Mail marketing tool).

Business Development Executive

Manhattan Communications India Pvt. Ltd

•Apr 2018 - May 2018

Contact prospective clients and arranging meetings. Develop new business connections. Build database of prospective clients.

Acting Director

Bharat Digital Color Lab

•Jun 2015 - May 2017

Oversee and manage the photography team, plan, direct, and manage all photography projects, including the selection of equipment and supplies, the scheduling of shoots, and the supervision of photographers.

Education

ITM Group of Institutions

Master of Business Administration - MBA

Marketing/Marketing Management, General

Jan 2017 - Jan 2019

GLA University

Bachelor's degree

Business/Commerce, General

Jan 2012 - Jan 2015

Delhi Public School - India

Business/Commerce

General

Jan 2010 - Jan 2012

Completed class XII

Licenses & Certifications

Fundamentals of Digital Marketing

Google

Credential ID: 8MV 3P7 3ES

Skills

Microsoft Excel
Leadsquared
Jira
Freshdesk
Product Management
Enterprise Technology Sales
Project Coordination
Problem Solving
Process Improvement
Program Management