Amal John

Coached, developed and motivated team to achieve revenue goals. Recruited, trained, mentored, and managed a team of Business Development Representatives. Led sales planning, development and account management to grow existing accounts and establish new sales accounts. Coordinated cross-functional teams to ensure successful project execution. Collaborated with senior management to define strategy objectives and align resources accordingly. Implemented CRM systems to track leads, manage accounts, and generate reports. Supported sales team members to drive growth and development. Built sales forecasts and schedules to reflect desired productivity targets. Determined price schedules and discount rates.

Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard. Trained new staff in relevant processes and procedures. Monitored team performance against targets, taking corrective action where necessary. Collaborated with other departments to develop effective solutions that meet customer needs. Assisted the Senior Manager in setting achievable goals for the team while monitoring progress towards them. Created detailed reports on team activities as requested by management. Delegated tasks appropriately according to individual skill sets. Held regular one-on-one sessions with team members to encourage personal development. Monitored team progress and enforced deadlines.

Identified and developed relationships with potential clients to generate new business opportunities. Negotiated contracts with new customers and maintained strong relationships with existing ones. Performed regular follow-ups with customers post sale in order to assess satisfaction levels with our services and products. Created and improved business pipeline using cold and warm techniques. Maintained accurate records of customer accounts using CRM software. Developed pipelines and closed over 75 Lakhs sales per year. Managed multiple projects and met time-sensitive deadlines. Maintained accurate records of all sales and prospecting activities. Created reports on daily, weekly, and monthly sales activity. Negotiated pricing with customers to maximize profits. Performed regular follow-ups with prospects to close deals in a timely manner.