AKSHAY BHUSHAN

Responsible for end-to-end sales management, exceeding the quarterly targets of 60 LPA. Collaborated with the marketing team to increase platform reach from 20% to 55%. Established new sales channels and initiatives like establishing vendor partner routes, participating in government-run RFPS, working on cost optimization techniques, and using Apollo/Lusha/Sales Navigator to get qualified leads. Projected 300% growth by year-end on a high to raise funding by the year-end.

Led South and West India market, adding INR 10 cr to the portfolio; led a ten-member team, generating an additional 2 cr revenue. Opened new sales channels via vendors, resulting in a 20% increase in sales revenue; secured Master Service Agreements. Diversified portfolio and created new categories by opening doors for Manufacturing clients and Schools. Introduced cost-saving initiatives; removed POC stage, eliminated free trials, introduced tender pricing, incorporated license costs, implemented commissions on renewals; Enhanced P&L margins through strategic negotiations and statistical stakeholder mapping. Represented the company as a speaker at nationwide events, pitching the product to market leaders. Managed RFP with KPMG for the Government of Meghalaya, advancing the North-east commute platform.

Established and enforced internal controls, workflows, and policies for tracking, reconciling, and reporting on operations across seven teams with approximately 45 members. Core team member responsible for L&D sessions, onboarding documentation, and managing a team of 50 members across 7 teams. Prepared cash flow projections, cost analysis, and monthly, quarterly, and annual reports, overseeing end-to-end sales and retention. Managed client relations, on-field sales, and communication between internal teams, streamlining the sales process and reducing the sales cycle from 45 days to 30 days. Expanded the Florida and Washington markets, the top revenue-generating markets, adding USD 150 million to the portfolio.

Increased telecommunication sales, achieving a constant 10% month-on-month revenue increase. Surpassed monthly targets, exponentially raising revenue from 15% to 30%. Expanded revenue streams by selling both technology and software, indirectly adding to the company’s revenue stream. Established trust with end users, with at least 25% of revenue sourced from referrals beyond inbound/outbound leads.

Oversaw Client Retention, Customer Onboarding, Renewals, QBRs, Engagement, Issue resolution and Problem Solving. Managed a 10-member team, overseeing hiring, training, market insights, product positioning, and competition analysis. Streamlined new feature development with PM, reducing TAT from 3 months to 2 months and managing internal/external conflicts. Collaborated with the marketing team for collateral rollouts, testimonial drafts, and event banners. Managed a 25 Cr business portfolio, implementing CSM life cycle and executing cross-selling/up-selling strategies. Secured 3 promotions in 3.5 years, reaching roles of senior executive, Customer Success Specialist, & Associate Account Manager.

Worked hands-on with SQL, Oops concept, and Python. Produced flowcharts and documentation for the L&D department, aiding new team members in understanding processes.