Abhishek Singh

Conducted academic advisement services for students on reoccurring basis to maintain educational progression. Discussed student success strategies and development of study skills. Arranged potential client contacts, cultivated relationships and followed through all service needs. Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.

Established several new accounts in only 3 months through successful client development. Managed key schools in 2 states with responsibility for sales, contracts, negotiations and reporting. Cultivated client loyalty through consistent quality, productivity, exemplary service and proactive management. Worked with both Central and State governments. Maintained positive working relationships with schools and their representatives.

Supervise and manage team of 15+. Conduct refresher training whenever required by team. Closely work on sales pitch and personally help in closing when required. Review every individual sales performance, aiming to meet or exceed targets. Attend team meetings and motivate, encourage and support team and instill work ethics in every team member. Collaborated with sales and marketing departments and other business units to address indications of improper sales practices and market conduct violations. Adjusted end-to-end KYC process needs to align with workforce capabilities. Conducted KYC formality reports on questionable accounts and transactions. Reviewed new prospect KYC documents to meet requirements and determine business model risk.

Provide home demo and maximize business opportunities. Respond to incoming email and phone enquiries. Act as contact between company and its existing and potential markets. Gather market and customer information. Review your own sales performance, aiming to meet or exceed targets. Attend team meetings and share best practice with colleagues. Listen to customer requirements and present appropriately to make sale. Maintain and develop relationships with existing customers in person and via telephone calls and emails.