ABHISHEK CHADDA
@abhishekchadda
Sr. Business Development Associate at Unacademy
New Delhi
Abhishek Chadda is an experienced professional with a diverse background spanning business development, sales, and travel consultancy. He has held roles at Unacademy, Byju's, and Riya Holidays, focusing on developing strategic customer relationships and achieving sales targets. His experience also includes managing guest relations and handling complex customer service queries within the aviation and tourism sectors.
Experience
Sr. Business Development Associate
Unacademy
Identify and develop strategic relationships with potential customers; Assist in the development of a strong pipeline of new customers through direct or indirect customer contact and prospecting; Ongoing monitoring and analysis of pipeline to review performance & optimize accordingly to ensure objectives are met; Maintaining strong follow-ups and regular feedback calls; Initiating phone conversations with prospective members who fill up the lead forms; Following up with the prospects and closing the sales within the sales cycle; Achieving weekly targets in a fast-paced environment; Ensuring brand-standard experience of prospective members and sharing more about the benefits of the Beauty Club.
Business development
Byju's The Learning Application
Contacting potential customers (parents and students) to set up meetings, and counsel the students on learning pedagogies and the BYJU'S personalized learning journey. Mentoring students. Closing sale. Knack for sales and positioning an idea. Doing inside and outside sales.
Tour Consultant
Riya Holidays Pvt LTD
Handling Mainly Americas Packages with all the International and Domestic Package. Preparing itinerary, FIT Costing, and Group costing. Selling Packages to Agents and Walk-in clients regarding the International and Domestic travel. Negotiation with the supplier and hotel people. Dealing with International and Domestic hotels and transporters. Handling Pan India Riya Americas queries.
Guest Relation Executive
Indian Panorama
Prepare the itineraries and Costing for the Inbound Clients to visit the territory. To meet & greet the clients upon arrival at the airport and railway station. Brief them about their tour program and do's & don't while traveling. And also assist them during the hotel check-in and check out. To coordinate with other branch offices / associate offices for clients' smooth coordination. Also assist them during departure. To send the updates regarding the above to the concerned tour planners and other colleagues.
Customer Service Assistance
Global Aviation Services LTD
Handling Calls related to Airport Management in terms of Flight Information / Arrival / Departure / Reschedule / Cancellation / Lost property cases of passengers. Handled all the Airline Related queries of both passengers and Travel agents. Co-ordination for update between the passenger and the Airline for the escalated case.
Education
Y.M.C.A.
Diploma
Travel & Tourism, Airport Handling, International Air Ticketing & Fair Construction
N/A
Certificate Course
CRS (Computer Reservation System - AMADEUS)
CBSE Board
12th
CBSE board
10th
Licenses & Certifications
Diploma in Travel & Tourism, Airport Handling, International Air Ticketing & Fair Construction
Y.M.C.A.
Certificate Course in CRS (Computer Reservation System - AMADEUS)