Ravi Raj

Identify and target potential clients for study and GSM sales. Develop and implement effective sales strategies to meet or exceed sales targets. Build and maintain strong relationships with clients to understand their immigration needs and provide appropriate service. Conduct market research to stay updated on industry trends and competitors. Prepare and present sales proposals to prospective clients. Collaborate with the marketing team to create and execute sales campaigns. Provide excellent customer service by addressing client inquiries and concerns promptly. Monitor and report on sales performance, including regular sales reports and forecasts. Stay updated on immigration rules and regulations for any visa category. Coach and mentor sales representatives to improve their performance. Keep accurate records of sales activities and maintain a CRM database. Manage the counselling team for overseas education and Immigration counselling. Prepare the sales strategy and execute it. Finding areas of improvement in the team and providing training. Manage the branch walking and also meet branch sales goal. Manage Daily, Monthly and weekly reports.

Handling all walk-ins if needed to provide guidance for overseas institutes including language exams like Ielts, Duolingo, Pte, Toefl etc. Help to create GIC account to the student and guide for payment in Canadian bank like Scotia bank, CIBC, RBC etc. Advice on the overseas options available, so the candidates & their family enable to make an educated choice & the right decision. Call and maintain a database of present and prospective student base on ZOHO CRM. Monitor the other team member/counselors according to their task. Contact and follow-up with schools for sessions and emplacement through our registered partners like Apply board, Adventus, Aplicar, LCI and K C etc. Converting all calls to potential business. Explain the about SDS/NON-SDS category in the case of Canada for visa process. Provide the knowledge about Canada GIC a/c, LOA, financial documents required, GTE & COE (Aus), CAS (UK), Blocked Account (EU) and other related information. Set up sales plan in order to achieve sales target required by the company. Support, motivates team members to achieve individual and team target. Supervise daily work of the members and ensure customer satisfaction. Build up good relationships with students and their families. Exploring and gathering useful information that has the potential to impact students and careers. Develop a feedback system with students and parents. For tourist/visitor visa provide guidance for what document to be required according to destination country. Canada PR handling including express entry and all PNP's, and other programs. Provide guidance and assistance for candidate's educational & skill assessment. Generation of sales lead through various channels like websites, social media, chats, phone calls. Give clear and accurate information based on the current immigration & visa laws & policies. Provide a fair and neutral evaluation of a candidate's profile. Provide a personal global career strategy customized to their needs. Achieve excelle

Directing and managing all operational aspects such as distribution operations, human resources, customer service, administration, and sales, etc. Assessing the condition of the local market and identifying current and prospective sales opportunities. Making forecasts, business plans, and financial objectives to meet goals and metrics. Overseeing spending plan and allocating funds appropriately. Providing branch’s personnel training, development, coaching, and motivation. Finding key areas of improvement and channelizing corrective actions that can meet challenges and optimize growth opportunities. Sharing key details with other branches and headquarters on effective practices, business opportunities, competitive intelligence, and needs, etc. Solving all the customer and employee satisfaction issues. Following high ethical standards, and complying with all regulations/applicable laws. Making efforts to optimize the presence and reputation of the branch and company. Being aware of competing markets and offering reports on market movement and penetration. Responsible for maintaining of Complete Office administration, operations and infrastructure for smooth functioning of the office operations. Assisting in recruiting and training the new staff and associates as and when required.