Abhijit Shirpurkar

Responsible for generating new business opportunities, providing customized product solutions, and resolving client queries. Managed daily workflows, including inbound/outbound calls and quotes. Key duties included market research, improving sales strategies, team handling, performance feedback, training new joiners, and preparing monthly reports using MS-Excel/Salesforce/CRM. Successfully developed and maintained healthy business relations with key clients, achieving targets up to 200%. Provided Pre-Sales and Post-Sales Support.

Answered customer questions regarding products and prices. Focused on maintaining and expanding customer relationships by driving inbound/outbound calls and emails. Responsibilities included designing, developing, and optimizing Salesforce CRM dashboards and reports, implementing sales processes, generating sales operation data reports, and overseeing daily department operations. Managed open issues related to bids, RFPs, and RFQs.

Contacted potential clients through cold calls and emails, and attended industry events. Identified client needs and suggested appropriate products and services. Key tasks included preparing monthly reports using MS-Excel/Salesforce, designing data models and reports in Power BI, managing client databases in CRM, and consistently achieving targets up to 200%. Responsible for sourcing and building new business opportunities from lead inception to close.