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Abdul Adnan

@abdul.adnan

Relationship Manager at ZOYA From The House Of Tata

Hyderabad, Telangana, India

ZOYA From The House Of TataISBM

To leverage my strong interpersonal skills, exceptional sales acumen, and deep understanding of customer needs to drive revenue growth and exceed sales targets in a dynamic sales environment. I am committed to staying at the forefront of industry trends, honing my negotiation skills, and continuously improving my sales techniques to maximize profitability for the organization while providing exceptional customer experiences.

Experience

Relationship Manager

ZOYA From The House Of Tata

Full-time•Oct 2022 - Present•Hyderabad, India

Cultivate and maintain strong relationships with high-net-worth individuals (HNIs) and discerning customers. Provide personalized service and create a seamless experience for clients. Meet and exceed sales targets by engaging with clients, upselling, and cross-selling. Organize and participate in exclusive events, trunk shows, and promotions to attract and engage clients.

Business Development Executive

Kitchen Stories From the House Of Bajaj Electronics

Full-time•Jan 2022 - Oct 2022•India

Identified and prospected potential clients in the luxury appliances market. Developed and executed sales strategies to drive revenue growth. Presented and demonstrated luxury appliance products to clients.

Demo Expert

Dyson

Full-time•Jan 2021 - Dec 2021•India

Conducted product demonstrations and educated customers about Dyson's innovative products. Engaged with customers to understand needs and recommend suitable products. Manages the highest-selling store of Dyson.

Front Office Executive

Taj Vivanta

Full-time•Oct 2019 - Jan 2021•India

Greeting and welcoming guests with professionalism and warmth. Efficiently handling guest check-ins and check-outs. Managing guest inquiries and resolving issues promptly.

Front Office Associate

Lemon Tree Hotels

Full-time•Nov 2018 - Oct 2019•India

Provided exceptional customer service and resolved guest issues. Managed phone calls, emails, and guest requests promptly. Maintained guest records and confidentiality.

Project Manager

Swatah Samridhi Association (NGO)

Full-time•Oct 2014 - Oct 2016•India

Project planning, execution, and management. Stakeholder coordination and communication. Monitoring project progress, budgets, and timelines.

Education

ISBM

MBA

International Business Management

Bocconi University

Certification

Management & Luxury

Milan, Italy.

P.L Verma Teachers Training College

B.Sc.

Science

Frankfinn Institute

Diploma

Hospitality and Aviation

Licenses & Certifications

Brand Management Certification

University of London

• No expiration

Skills

Sales
Customer Relationship Management
Negotiation
High-Net-Worth Client Management
Upselling
Cross-selling
Event Management
Market Analysis
Business Development
Customer Service
Luxury Products
Hospitality