Ganta Kumar

Leading a team of 5 Regional Managers & 25 BDMs, driving revenue growth and market expansion. Managing end-to-end sales & operations, consistently closing high-value deals in the home elevator segment. Reporting to the Contrary Head, driving strategic initiatives and business expansion. Hiring & mentoring top sales talent, ensuring team success and target achievement.

Managed a team of 12 Inside Sales Executives to drive new business growth. Engaged CXOs & decision-makers, presenting The Knowledge Academy as a one-stop L&D solution. Achieved a 40% conversion rate from 1,000 leads monthly, driving consistent revenue growth. Spearheaded new business acquisition through strategic prospecting, qualification, and deal closure. Managed the complete sales cycle—from lead generation and client engagement to vendor registration and purchase order finalization. Owned IT Industry sales (Pan India), driving market penetration and revenue growth.

Led a team of 2 Team Leads & 18 Inside Sales Executives, driving revenue growth and achieving annual sales targets. Increased team productivity by 30% through mentoring, coaching, and performance optimization. Managed the complete sales cycle, converting 40% of leads into qualified pipelines through strategic follow-ups. Managed sales pipeline through lead generation, validation, and selling strategies.

Optimized sales planning & budgeting, improving cost efficiency by 20% through data-driven reporting. Developed & managed a high-value sales pipeline, nurturing 500+ prospects monthly to maximize conversions. Achieved 120% of sales targets, leading 50+ strategic client engagements and driving revenue growth.

Reactivated 300+ dormant leads monthly, achieving 120% of sales targets through strategic outreach. Executed 50+ daily Salesforce calls, pitching tailored course solutions and enhancing customer engagement. Maintained a 95% customer satisfaction rate, ensuring seamless service and personalized sales support.

Led and mentored a team, ensuring 90% target achievement through coaching, sales training, and performance monitoring. Managed end-to-end sales processes, including lead generation, qualification, negotiation, and closing high-value deals. Increased sales pipeline conversion by 35%, aligning services to customer requirements and maintaining strong client relationships. Drove business expansion through market research, cold calling, strategic partnerships, and participation in industry webinars/seminars.

Provided technical support for McAfee products, troubleshooting wireless/wired connectivity, email issues (Yahoo, Outlook, Mac Mail, Windows Mail), and antivirus concerns via phone, email, and in-person interactions. Maintained expert-level knowledge of McAfee services, analyzing call logs to identify recurring issues, and updating self-help documents for proactive problem resolution. Ensured efficient issue resolution, logging and tracking customer queries while collaborating with field engineers for complex technical escalations.

Provided end-user support via remote connections and automated call distribution software, ensuring prompt issue resolution. Interacted with customers to diagnose and resolve technical issues, including internet connectivity and email client troubleshooting. Analyzed customer inquiries, gathered relevant information, and delivered accurate solutions, enhancing service efficiency and customer satisfaction