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Kunal Singh

@kunalpsingh19

Senior Account Manager / CSM at BranchX

Bengaluru, Karnataka, India

https://linkedin.com/in/kunalsingh-8475aa239

BranchXNoida Institute of Engineering & Technology

Kunal Singh is a Senior Account Manager with seven years of B2B and enterprise sales experience across SaaS, EdTech, and AI technology. He has a proven track record of exceeding revenue targets by 120% and managing portfolios of over 100 accounts. Kunal specializes in turning at-risk relationships into retained accounts and building strategic partnerships with fintech firms and Fortune 500 companies. He is recognized for his ability to deliver product demonstrations to C-suite stakeholders and accelerate deal progression through consultative selling.

Experience

Senior Account Manager / CSM

BranchX

Jul 2025 - Dec 2025Bengaluru

Launched AI-powered Cube POS into retail and hospitality verticals from zero, closing initial enterprise accounts within the first 90 days of market entry. Structured and signed partnership agreements with 3 banks, 2 fintech firms, and a technology reseller network. Delivered 30+ product demonstrations to C-suite and ops stakeholders, converting AI features into clear ROI narratives.

Key Account Manager

Accenture

Aug 2024 - Jun 2025Bengaluru

Retained 100% of assigned enterprise accounts by proactively identifying churn signals. Drove upsell revenue on 4 major accounts by conducting structured business process reviews. Presented quarterly strategic roadmaps to C-level stakeholders across 6 enterprise clients. Reduced client system bottlenecks by coordinating with IT delivery teams.

Senior Account Executive

UNext Learning

Jun 2023 - Jul 2024Bengaluru

Exceeded quarterly revenue targets by 120% (₹30L–40L/quarter) through a consultative, needs-based selling approach. Coached and managed KPIs for a team of 4 junior account executives. Reduced average deal cycle by building structured business process models.

Sales Account Specialist

BYJU'S

Jan 2020 - May 2023Bengaluru

Generated ₹1.2Cr+ in revenue over 3+ years. Increased lead generation by 20% by restructuring Bengaluru territory coverage using Leadsquared CRM data analysis. Managed active relationships with 100+ customers simultaneously.

Customer Technical Support Engineer

Skorydov System Pvt. Ltd.

Jun 2019 - May 2020Mumbai

Increased client satisfaction by 25% by designing custom SaaS workflows using Skorydov Beta AI tool. Managed 100+ daily customer queries across email, phone, and chat with a 95% satisfaction rate. Reduced negative social media sentiment by 30%.

Education

Noida Institute of Engineering & Technology

B.Tech

Skills

B2B/Enterprise Sales
Consultative Selling
Pipeline Management
Lead Generation
Cold Outreach
Account Retention
Churn Prevention
Upsell/Cross-sell
Executive Stakeholder Management
Customer Success Strategy
Go-to-Market Execution
Partnership Development
Revenue Forecasting
Market Expansion
Salesforce
Leadsquared CRM
SaaS Solutions
AI/ML Products
Data Analysis
Excel