Phagun Behl
@Phagun9878
Senior customer care executive at Godaddy/ Teleperformance
India
Phagun is a dynamic sales and marketing professional with extensive experience in customer service and lead generation. They have a proven track record of exceeding sales targets and were promoted to the sales team at Teleperformance within three months of joining. Phagun holds an MBA in Marketing and is skilled in inbound and outbound sales, email marketing, and B2C techniques. They are recognized for their proactive approach to problem-solving and commitment to delivering measurable results.
Experience
Senior customer care executive
Godaddy/ Teleperformance
Contributed to continuous improvement team-wide by collecting data on calls and giving managers knowledgeable feedback. Maintained good call control to quickly uncover questions and keep call times low. Provided exceptional service by consistently meeting or exceeding key performance indicators. Resolved service failures, coordinated return appointments and executed referrals to specialists.
Customer care executive
The Geekz
International sales on network support. Self-motivated, with a strong sense of personal responsibility. Excellent communication skills, both verbal and written. Proven ability to learn quickly and adapt to new situations. Skilled at working independently and collaboratively in a team environment.
Education
Himalayan University
Master's in business administration
Marketing
Calrox Teaching University
Bachelor of business administration
S.V.M (HP Board)
High School