Himanshu Nishad

Managed counselling and conversion for Skillup’s tech programs. Delivered product pitches and helped learners choose careers in Data Analytics, AI & ML, Data Science, and Cloud by explaining program curriculum, career outcomes, Finance options, and placement support. Maintained high-quality CRM data with call notes, follow-up actions, and lead movement. Consistently achieved monthly sales & enrollment targets using consultative sales approach. Handled objections and ensured a smooth learner onboarding experience with academic and operations teams.

Provide career counselling to students,guiding them towards optimal educational and professional paths. Manage a high volume of both inbound and outbound calls, ensuring quality communication and engagement. Identify and capitalize on opportunities to convert leads into customers, boosting conversion rates. Maintain a comprehensive database of contacts, regularly updating and following up to maximize sales opportunities. Utilize CRM software to track and analyze customer interactions,enhancing personalization and sales effectiveness. Monitor sales performance metrics to fine-tune approaches and achieve targets. Participate in ongoing training to stay current with product offerings and sales techniques. Managing clients relationships to make sure we get other business opportunities from them as well.

Assessed and evaluate customer financial eligibility for loans and providing detailed consultations. Engaged with both new and existing clients to foster relationships and encourage repeat business. Explained complex loan processes and terms to clients,ensuring clarity and transparency. Conducted market research to understand customer needs and adjust offerings accordingly. Provided regular reports on customer interactions and sales progress to senior management. Trained with senior sales executives to understand best practices in sales and customer service.

Conducted cold calls to generate new sales opportunities, effectively increasing the lead pool. Scheduled and coordinated meetings between prospective clients and senior management. Gathered customer feedback to inform future business developments and enhancements. Maintained records of sales activities and prospective client communications in the company database. Learned key sale processes and techniques under the guidance of experienced business developers.