Ajay Singh

Led end-to-end business ownership for premium upskilling programs, steering revenue operations that consistently generated 3.5–4 Cr monthly with predictable enrollment volumes of 950–1,000. Built and scaled a performance-driven sales ecosystem by restructuring team workflows, redefining sales playbooks, and aligning Managers and Associates to unified revenue KPIs. Increased overall sales efficiency by 25% by deploying conversion-focused scripts, behavior-based follow-up cadences, and data-backed funnel interventions. Implemented a revenue governance framework that improved forecasting accuracy, strengthened daily business reviews, and ensured 110–130% target delivery across multiple cohorts. Mentored Managers to scale their revenue output to 50L+/month and Associates to 8L+/month by developing capability programs, role-based dashboards, and weekly skill interventions.

Oversaw a multi-layered structure of Managers and their associate teams, driving consistent revenue delivery and strengthening overall business performance. Established performance systems, review mechanisms, and sales-playbooks that enabled teams to achieve 105–120% of monthly targets. Enhanced mid-level manager capability through structured coaching, strategy huddles, and skill-development initiatives, resulting in significant improvements in team efficiency. Improved conversion quality by refining qualification workflows, optimizing call flows, and enabling managers to replicate best-performing techniques across their teams. Leveraged CRM insights to improve follow-up discipline, lead movement, and funnel health, leading to a 20–25% uplift in team productivity. Collaborated with marketing, product, and operations teams to streamline lead distribution and strengthen manager-level execution, improving enrollment consistency and reducing drop-offs.

Promoted across 3 roles for delivering 120%+ of revenue targets for 3 consecutive quarters. Maintained 30–35% monthly conversion rates while counselling 1,500+ students and managing 500+ pipeline leads. Led a team of 20 BD Associates achieving 120% monthly targets and contributing 2 Cr+ annual revenue growth. Improved team productivity by 35% and conversion rates by 25% through coaching and KPI-based performance reviews.

Counseled 1,000+ students on government-sponsored training programs, improving enrollment by 20%. Conducted 50+ orientation sessions and workshops, improving student retention and satisfaction by 25%. Coordinated onboarding for 40+ batches, ensuring 100% documentation compliance with state and central norms.