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Ritika Upadhyay

@user.2460333

Sales Development Representative

Varanasi, India

Geekster (Quantumbit Technologies Pvt Ltd)Mahatma Gandhi Kashi Vidyapith University

Ritika Upadhyay is an experienced Sales Development Representative with a strong track record in B2C and B2B inside sales across EdTech and educational services companies. She has demonstrated success building sales pipelines, managing client relationships, and consistently achieving and exceeding sales targets across organizations such as Geekster, Educational Initiatives, and Vedantu. Ritika brings excellent CRM proficiency (Zoho, LeadSquared, Salesforce) and a disciplined approach to lead qualification and customer interaction.

Experience

Senior Executive

Geekster (Quantumbit Technologies Pvt Ltd)

Full-time•Dec 2022 - Sep 2023

Built and managed accurate sales pipeline to maintain high volume of activity. Won new business by articulating company capabilities to prospects. Achieved and exceeded monthly and annual sales targets. Identified new business opportunities through cold calling, networking, and marketing. Negotiated prices, terms of sales, and service agreements.

Key Account Executive

Educational Initiatives Pvt Ltd

Full-time•Sep 2020 - Nov 2022

Managed B2B accounts across the APAC region. Generated reports to track performance and analyze trends. Provided technical assistance, diagnosed and troubleshot issues, and monitored system performance.

Senior Academic Counselor

Vedantu Innovations Pvt Ltd

Full-time•Oct 2019 - Aug 2020

Identified potential customers through calling and lead nurturing. Provided support and guidance to students. Conducted academic advisement, handled objections, price negotiations, and closed sales to achieve monthly revenue targets.

Education

Mahatma Gandhi Kashi Vidyapith University

Bachelor of Computer Applications

Computer Applications

Skills

Customer Relationship Management
New Business Development
Onboarding
Inside Sales B2C
Value Propositions
B2B Sales
Customer Interaction
Lead Qualification
Problem Solving
Team Collaboration
Time Management
MS Office
CRM (Zoho, Leadsquared, Salesforce)
Cold Calling
Price Negotiation