Annu Gupta

Responsibilities include day-to-day operations, improving processes, managing projects, handling vendor relationships, analyzing data, ensuring quality, and ensuring compliance with regulations. Conducted thorough verification of course purchase documents. Expertise in bidding processes, lead generation, marketing, sales, client tracking, and follow-ups.

Specialized in document verification for course purchases in the EdTech sector. Utilized document management software to organize and track purchase documents. Handled customer queries via call, email, and chat. Verified student and parent documents (Aadhar, PAN, Bank statements) for loan processes and NACH mandates. Managed course purchases through various billing systems.